Director, Nursing Operations
Cedars-Sinai
**Job Summary**
The Director, Nursing Operations is responsible for the daily twenty-four (24) hour planning, organizing, directing and controlling of the daily operations and clinical practice of assigned employees, in order to provide quality, individualized patient care and support of Cedars Sinai Marina del Rey Hospital (CSMDRH) and Cedars Sinai System philosophies. The Director, Nursing Operations assumes fiscal responsibility through preparation of budget, serves as liaison with medical staff and other personnel, promotes the maximum growth and development of each employee, supports research, participates in strategic planning, both long and short term, and assures patient advocacy. The Director, Nursing Operations guides nursing staff in the provision of nursing care consistent with Nursing Standards of Care/Practice, the Plan for Provision of Nursing Care, The Plan for Provision of Patient Care, CSMDRH Code of Conduct, the Performance Improvement Plan, the Patient Education Plan and Professional Organization Standards.
The Director, Nursing Operations maintains competency skills including the ability to provide care to special patient populations and patients with diverse cultural backgrounds. Responsible for assuring staff competency in provision of age related patient care. Identifies safety concerns and institute measures to provide a safe environment and provide appropriate assessment, intervention and evaluation of patients with consideration of developmental milestones in the adolescent, adult and geriatric patient population.
**Primary Duties & Responsibilities**
· Articulates organizational goals and vision and can regularly communicate relevant information to subordinates. Demonstrate and promote leadership behaviors and cultural values as defined in the Cedars Sinai Marina del Rey Hospital (CSMDRH)and Cedars-Sinai Health System (CSHS) mission and vision.
· Possess a highly developed ability to work effectively with a variety of constituencies and can lead and manage through influence.
· Functions as a positive, creative and effective leader monitoring patient care, acting as a patient advocate, ensuring customer’s expectations are met, actively participating in performance improvement activities and consulting in implementation of education programs.
· Oversees and promotes the length of stay and patient throughput goals of the respective department.
· Utilizes fiscal management skills to prepare, monitor and control budget, reduce expenses and generate increased revenues.
· Assures that the unit maintains a patient focus by serving as a role model with consistent focus of customer relations, providing feedback regarding positive and negative patient comments and participating in customer satisfaction initiatives.
· Participates in quality and service improvement activities and achieving outcomes, which respond to customer expectations.
· Ensures oversight of hospital operations from an hospital supervisor and administrator on duty leadership role. Ensures proper compliment of staff in float pool departments meeting the needs of the inpatient and outpatient units. Leads and supports work to decrease LOS and other hospital throughput metrics. Reports out daily and monthly as needed.
· Ensures compliance with all federal, state, and municipal laws, regulations and ordinances for assigned area. Maintains staff compliance with medical center policies, procedures, standards of care, clinical pathways, clinical guidelines and protocols. Knowledge of regulatory, reimbursement, legal and policy issues as they relate to effective unit management.
· Ensures the efficient and effective utilization of personnel resources to provide nursing care within the confines of AB
394. Guides nursing staff in the provision of nursing care consistent with established standards, policies, and procedures. Assure that staff is competent in the provision of clinical and age-related care to assigned patient population.
· Develops and implements measurable objectives consistent with the organization's mission, goals and timetables. Is flexible and adjusts plans to meet changing conditions.
· Promotes the delivery of quality nursing care for areas of responsibility including development, implementation and reporting of staffing effectiveness.
· Collaborates with colleagues to meet the educational goals for their direct reports.
· Assists nursing leadership with the strategic deployment of quality, operational and nursing practice programs.
· Evaluates and revises systems and processes of nursing services to ensure achievement of nurse-sensitive patient, client or family centered outcomes.
**Department-Specific Responsibilities**
+ Float Pool - Forecasts short and long-term goals relative to the Hospital's emergency services and operations to ensure consistency with Cedars-Sinai and Cedars-Sinai Marina Del Rey Hospital’s overall strategic plan.
+ Nursing Office - Forecasts short and long-term goals relative to the Hospital's emergency services and operations to ensure consistency with Cedars-Sinai and Cedars-Sinai Marina Del Rey Hospital’s overall strategic plan.
+ Stroke - Forecasts short and long-term goals relative to the Hospital's emergency services and operations to ensure consistency with Cedars-Sinai and Cedars-Sinai Marina Del Rey Hospital’s overall strategic plan.
**Job Qualifications**
**Education**
Minimum Requirement – Bachelor’s Degree - Bachelor’s Degree in Nursing
Minimum Requirement – Master’s Degree - Master’s Degree in Nursing or business field
Preferred Requirement – Doctorate or PhD Degree in Healthcare administration or nursing
**Work Experience**
Minimum Requirement – 8 years – clinical experience
Minimum Requirement – 5 years – Management experience
**Skills, Knowledge and Abilities**
Skills, Knowledge and Abilities
_Skill/Knowledge/Ability_
_Description_
_Proficiency_
Communication - Ability to communicate expectations and priorities, and clarify roles and responsibilities
Strong interpersonal and communication skills. And has full command (verbal and written) of the English language.
Advanced
Technical - Ability to operate mechanical/medical devices and/or equipment
Knowledgeable and proficient in the use of health care technology within specialty area.
Advanced
Other - Ability to demonstrate knowledge and skills to enhance and adapt work, services and/or care
Demonstrates commitment to customer service and an ability to meet the needs and expectations of patients and health care colleagues.
Advanced
Time Management - Ability to demonstrate time management and priority setting skills
Demonstrated success working independently, forging relationships, and managing multiple tasks with minimal directions.
Advanced
Analytical - Ability to demonstrate problem solving skills and recommends solutions
Ability to analyze qualitative and quantitative information for decision support.
Advanced
Technical - Ability to use software applications and operate technological devices (e.g., computer, laptop, tablet, smartphone, etc.)
High level of proficiency using Microsoft Windows and other Microsoft Office software: MS Excel, Outlook, Powerpoint Word, etc.
Intermediate
Time Management - Ability to handle multiple demands and/or manage complex and competing priorities
Must be able to manage competing priorities, while being extremely adaptable and flexible and maintaining a positive work environment
Advanced
**Licenses & Certifications**
Minimum Requirement – upon hire – RN State License – CA State RN License
Minimum Requirement – upon hire – Professional Certification like Patient Safety, leadership and or nursing practice
Minimum Requirement – upon hire – Basic Life Support (BLS) – BLS or specialty certification based on unit requirement.
**Working Title:** Director, Nursing Operations
**Business Entity:** Cedars-Sinai Marina del Rey Hospital
**Job Category:** Nursing
**Position Type:** Full-time
**Base Pay:** $72.01 - $126.02
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
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