Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Pay

$88,937.00 - $165,105.00

Job Posting Description:

This is a hybrid role #LI-Hybrid

Reporting to the Vice President, Business Partnership & Labour Relations, the Director leads People Services, including our HR Advisory and AskHR (Contact Centre) teams. Working alongside peers in Business Partnership, the Director serves on a leadership team accountable for delivering positive end-to-end employee experiences in HR’s operating model. If you are passionate about enhancing the employee experience, implementing people strategies, and driving organizational excellence, then this is the role for you!

About the Role

Knowledge Management: Ensures governance is established to enable and sustain effective self-service resources for employees and clients.Case Management: Leverages enabling technology to provide barrier free access to HR through a case management process that resolves inquiries with the fewest handoffs possible.Leadership: Leads a large team who deliver the tools, resources, and coaching necessary to enable our employees and clients. You foster an inclusive work environment; embrace LCBO vision, values, competencies, and strategies; establish clear direction, accountabilities, and goals for your team; and measure results to drive continuous improvement.Labour & Employee Relations: Nearly 90% of LCBO’s workforce is unionized, which means the ability to build constructive labour relations, navigate unionized environments, and serve our employees and clients in a way that respects collective agreement obligations is a must.Operational Excellence: Creates and sustains a culture of innovation and drives continuous improvement by leveraging data and reporting. Forecasts and plans necessary levels of support to meet employee and client needs.

About You

Bachelor’s degree (or equivalent) in HR, Business, Industrial Relations, Organizational Development, or related field.Minimum of 10 years of progressive and relevant HR experience.Experience in a shared service environment.The agility, optimism, and experience required to lead projects and influence stakeholders as we continue to mature HR’s operating model and deliver positive employee experiences.Connects the dots by understanding our business, the industry, and external factors that impact results.Strategically orientated, organizationally aware, and financially literate.Develops respectful internal and external relationships grounded in trust.Uses data insights and leverages technology to identify opportunities and achieve results.Solutions and embraces mistakes as a driver of innovation.Must have project management skills and be comfortable making decisions.

We offer a comprehensive suite of benefits, including access to an Employee & Family Assistance Program, a Defined Benefit Pension, discounts on products and services via Workperks, and much more.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.  Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date.  We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application.  When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you wish to submit an application without sharing your information with LinkedIn, please visit the LCBO Careers website. If you have any questions concerning the LCBO’s collection and use of personal information, please contact:

Freedom of Information and Privacy Office

100 Queens Quay East, 9th Floor

Toronto, Ontario M5E 0C7

Telephone: 416 864-2462

E-mail: foi.privacy@lcbo.com   

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

February 11, 2025

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.