The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.
Minimum Qualifications
10 years of experience designing UX solutions for software, web applications and/or mobile native apps
5 years of experience mentoring other design professionals
Bachelor’s degree in user experience, interaction design, communication design, information architecture, psychology, human-computer interaction, human factors, other related field or equivalent work experience
Demonstrated ability with recruiting, hiring and retaining multidisciplinary design teams
Demonstrated ability leading designers, with a proven track record of building and managing strong, effective design teams
Advanced knowledge creating designs that create a competitive advantage and measure the effectiveness of designs with end users
Advanced knowledge working with a variety of design tools such as Adobe XD, Figma, Axure, InVision and Sketch
Ability to design digital products, services and experiences for effective and efficient human use
Demonstrated ability in influencing product direction through a deep understanding of user needs and usability
Demonstrated ability in collaborating with multiple disciplines, such as product, engineering and data analysis
Advanced knowledge of the end-to-end iterative product design process, including how to use wireframing, prototyping, user testing and high-fidelity visuals to communicate design intent
Demonstrated ability in best practices, key findings and evidence-based rationalization of UX design decisions
Knowledge of balancing human behaviors, technology capabilities and business needs to deliver measurable design solutions
Job Summary
The Director of Product Design defines the vision for leading and growing a design team to deliver impactful outcomes through superior experiences for clients and internal team members. They provide direction and guidance for their team’s overall growth and output as well as partner with cross-functional leaders to drive strategy. They build a strong design practice and influence product and business strategy while driving quality of the experience.
Responsibilities
Lead a design team consisting of defining and measuring design strategies that deliver value to our clients, achieve business outcomes and accelerate growth
Champion creating a differentiated and competitive client experience by using storytelling and persuasion to connect strategy and vision to business-as-usual work
Drive quality and user-centric experiences and guide the team to develop best practices
Develop an emerging understanding of customer problems, broader organizational context and goals and take initiative in identifying problems and opportunities to improve the product
Develop and measure key performance indicators that benchmark and track performance, and measure our solutions
Hire and retain top user experience design talent by driving career development and performance and delivering regular feedback and coaching
Collaborate iteratively to deliver highly innovative solutions
Oversee and guide the team to work through roadblocks and collaborate with other teams
Measure value to the client by directing priorities and that identify client needs, met and unmet by current digital products
Develop highly innovative solutions and recommend to executive leadership for prioritization
Investigate, evaluate and recommend new and emerging user experience design and usability techniques, technologies and process improvement methodologies.
Presents team best practices, case studies and success stories both internally and externally
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.