Role Value Proposition: Exciting opportunity to join a dynamic application development team specializing in financial services. You will play a key role in leading the transition from legacy document systems to our modern platforms for customer communication management and enterprise content management (CCM/ECM). Your responsibilities will include designing solutions for our business needs, developing Proof of Concepts to address fast-moving business needs, and providing end-to-end technical direction for IT product development teams. As a Director, you will oversee multi-phased initiatives, manage onshore and offshore teams, and collaborate closely with Product and Design teams to deliver cutting-edge solutions. This role offers the chance to significantly impact, foster curiosity, and play a critical part in delivering innovative technology and customer solutions. Key Responsibilities: * This role will initially focus on the customer communications area and will expand to other modernization areas in the future that may include middleware technologies, identity, and entitlements. * Lead technical teams of 25+ resources, including employees and onshore/offshore partner teams. * Manage people and resources, including hiring, development, talent engagement, upskilling, performance management, and annual reviews. * Serve as the key technology advisor to the Product Manager * Develop and manage an application roadmap that delivers value in the short and long term. * Oversee technical implementation across the product portfolio, including products like Quadient, xPression, LiveLink CS20, and OpenText Global 360. * Integrate DevOps practices into agile software development. * Establish and enforce best practices in software development including code management, security, currency, performance, testing, DevOps practices, application maintainability, and reliability. * Utilize Agile software development metrics, maintenance metrics, and KPIs to optimize product delivery. * Identify risks and drive audits to conclusion. * Manage financials and budgets for software and services purchases/renewals. * Oversee any software and services vendors where applicable. Essential Business Experience and Technical Skills: Required: * Ten plus years’ experience in full-stack software engineering. * Proven experience in leading/managing a team of technologists. * Demonstrated experience in Enterprise Content Management suite of products including Workflow, Content Management, Records Management & Document Scanning * Prior experience in one or more of the following products - Quadient Inspire suite, OpenText xPression, OpenText LiveLink/Content Server, Global 360 * Experience with one or more programming languages, such as Java, Python, and JavaScript/HTML5. * Proven experience with databases and data modeling tools. * Experience in managing effective teams, both onshore and offshore. * Experience in the Agile framework, delivery model, and tools. * Experience in managing production applications, including monitoring, support, and triage of production issues. * Experience with requirements management (in the form of uses stories, use cases, etc.), functional design, technical design, architecture, and automated testing. * Knowledge of workflow, Content Management, and Records Management design patterns. * Experience with cloud-based technologies, implementation/migrations. * Ability to create technical designs and other technical documents. Preferred: * Bachelor’s degree in computer science, Information Systems, or related field * Experience in Quadient Inspire product suite - Designer, Automation, Scalar and Interactive, Digital Advantage Suite (DAS), Messenger and Dynamic Communications (DC) * Strong analytical and communication skills. * Experience with JSON, XML, XSD Schema, and Collibra. * DevOps practices for CI/CD, release management, and automation using Azure DevOps or equivalent * Ability to guide teams in detailed analysis, pattern recognition, and diagnosis of issues. * AI, LLMs, and Prompt Engineering. At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers. Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.