Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management, Global Debit

Debit remains a foundational product for Mastercard and its customers, consumers, and partners around the world – allowing consumers to pay and get paid for goods and services through seamless and secure payments experiences anytime, anywhere, and anyhow. This team sits within the broader Consumer Products and Processing organization and is responsible for all elements of debit product management – including defining and driving a differentiated product line strategy, maintaining debit product integrity, evaluating debit performance, developing debit insights, intelligence and thought leadership, and more.

Role:

•\tDrive ‘core’ product management activities – including refreshing debit’s product line strategy for all relevant consumer segments, reviewing debit core value propositions, driving debit performance optimization, leading product governance, and pushing to close product gaps
•\tHelp lead strategic partnership and optimization efforts to enhance debit’s competitive differentiation
•\tConduct research that informs current and future debit products, in support of the debit product line strategy
•\tDrive debit product development efforts i.e., delivering new capabilities and business models to accelerate growth of the debit business and open up new revenue streams that are aligned with the overall debit strategy
•\tHelp manage debit product integrity in accordance with the intended consumer experience the product and value proposition will deliver, and the basis upon which it will be differentiated from competitors
•\tPartner closely with Consumer Solutions colleagues (e.g. Director Global Credit Product Management) to ensure alignment and consistency between product line strategies and approaches
•\tPartner with various Mastercard cross-functional leadership teams to deliver differentiated debit value propositions to customers and consumers
•\tPartner with regional and market colleagues to execute against the global debit product line strategy, including but not limited to ensuring ongoing CVP modernization/optimization, providing PLS toolkits, etc.
•\tPartner with regional and market colleagues in refining and developing debit product strategies in key strategic markets
•\tMonitor debit’s competitive and regulatory landscape, and help drive to debit insights, intelligence, best practices, and thought leadership
•\tEvaluate debit’s financial, operational, and competitive performance and disseminate insights and proposed actions
•\tPartner with marketing and communications to develop a strong internal and external narrative globally around debit
•\tSupport customer teams in key commercial opportunities around debit where required
•\tAdvise and support front-line teams and support the development of training and other product materials for debit products
•\tAct as a debit ‘evangelist’ within and – where required – outside Mastercard.

All About You:

•\tBachelors degree required, advanced degree preferred
•\tBackground in financial services, with payments/card industry experience preferred
•\tPrior product management experience preferred
•\tStrategy development experience, alongside experience in translating strategies into product execution plans
•\tStrong organizational skills and ability to manage multiple complex cross-functional projects and drive to impact
•\tStrong influencing skills and ability to drive initiatives/results through colleagues across a matrix organization at all levels
•\tStrong analytical skills with ability to extract actionable insights from raw data
•\tSuperior communications, presentation and interpersonal skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.