Director, Product Management, Market Strategy - Digital Lending - Hybrid MA/MD/MN/NY/PA R0043218  

Summary: 

The Director, Product Management, Market Strategy – Digital Lending, is a key leadership role within the BCS Segment of Wolters Kluwer Compliance Solutions, responsible for building and executing a high growth strategy in the Digital Lending market space. This includes both accelerating the growth of current products while also determining how to best expand and innovate beyond the existing portfolio through a combination of strategic partnerships, acquisitions, and organic growth that has a multiplier effect revenue.   

This role will work closely with BCS Product Management leaders and other connected partners, Marketing, Sales, and Finance to deliver a successful P&L for the growing portfolio of Digital Lending SaaS products and services.  

Wolters Kluwer Compliance Solutions serves over 7,000 financial institutions, including 94% of top 100 US Banks. Banking Compliance Solutions (BCS) includes a portfolio of Expert Solutions that focus on banks and specialty lenders across the following markets: Document Generation | Digital Lending  | Compliance Analytics   

Hybrid: Eight days a month we come together in our office to experience the value of connecting with colleagues. You will report to the VP & Segment Leader FCC Banking Compliance and work under the leadership of the Executive Vice President, General Management - Software.  #LI-Hybrid  

Hybrid Locations: USA-MA-Waltham-Third Ave | USA-MD-Baltimore-West Pratt Street | USA-MN-Minneapolis-South Fifth St | USA-NY-New York-Liberty St | USA-PA-Philadelphia-Market St 

Required Job Qualifications (Minimum): 

Education: Bachelor’s degree or equivalent required  

Travel:  Up to 50% travel -- customer visits, beta site visits, sales support, and other travel as required.  

Experience: 10 or more years of experience leading product management, with a focus on go-to-market activities of complex, high-growth, B2B technology products for the financial services market.  

5 or more years of experience in management, minimum 3 years in Director-level or higher role.  

Demonstrated executive-level people leadership skills – ability to organize, lead, and supervise others.  

Ability to develop relationships and work closely with other internal and external organizations.  

Collaborative team player with excellent verbal, written and interpersonal communication skills and extreme attention to detail, and management style that fosters innovative thinking.  

Ability to understand and process technical detail and simplify this into customer facing messaging and illustrations.  

Demonstrated ability to perform well in customer-facing presentations and pitches.  

Strong ability to analyze data, and quickly understand trends to capture new opportunities and defend against threats.  

Ability to thrive in a fast-paced environment and manage multiple projects effectively.  Experience managing and coordinating efforts across complex teams in a Fortune 500 style corporate environment.  

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).  

Essential Responsibilities: 

Establish, manage and execute an overall market strategy for Digital Lending related products.  

Overall responsibility for revenue and sales goals of Digital Lending related products.  

Establish key performance indicators (KPIs) to track product performance and measure success, including revenue, customer acquisition, customer retention, and market share.  

Effectively communicate the market strategy, roadmap, and performance to Executive Management and key stakeholders across the organization.  

Directly manage and develop the Digital Lending Market Strategy team. Lead, mentor and coach team members to build a high-performing team.  

Ensure the team is executing effectively through regular goal reviews and monitoring of KPIs.  

Ensure you have the right talent in place to deliver on your plan; recruiting new talent as needed.  

Create a highly productive working relationship with cross functional teams including marketing, sales, partnerships, product management, product engineering, delivery & support, and finance to ensure alignment and execution of market strategy activities to support segment financial success.  

Continuously monitor the market and competitive landscape to identify opportunities and threats.  

Conduct market research, including market sizing, growth potential, and key market participants, to identify their unique needs, preferences, and behaviors.  

Acts as product growth champion, ensuring that Digital Lending product strategies align with customer and sales needs, and that a steady stream of product enhancements, new products and GTM tools to drive new sales and/or retain and grow existing revenue are delivered.  

Develop and present business cases built on a solid market understanding and data-driven revenue projections.  

Overall responsibility for pricing of new and existing products, including ensuring appropriate margins.  

Drive the implementation and adoption of the Lean Product Cycle to ensure customer-centric product innovation and delivery.  

Work with product management to prioritize product developments based on customer needs, business goals, and market potential.  

Identify strategic partnerships and / or potential acquisition targets that strengthen and expand existing available market  

Translate key product value propositions and match to the appropriate target segments / personas as an input into sales and marketing collateral and enabling sales effectiveness.  

Act as the public face for the Digital Lending market, engaging with sales teams in negotiations with Fortune 500 companies, including national and global banks.   

Collaborate as needed with other CS segments to ensure product and GTM strategies are aligned.   

Support the effort to unify platforms across numerous diverse technology stacks and support the migration of 2,000+ customers from legacy / on-prem solutions to SaaS.  

Supports VP & Segment Leader, Banking Compliance Solutions, as part of high-level business strategy development, team culture creation, market problem-solving, and other group-wide activities as needed.   

Performs other duties as requested by Supervisor.  

Additional Information: 

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html 

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.  Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.  

Ranked by Forbes Magazine as among America’s Best Large Employers for 2022 - #84. 

Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 

CEO Nancy McKinstry ranked 16th by Harvard Business Review of the best performing CEOs in the World. 

WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023. 

Diversity Matters 

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020 , we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. 

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They’re not intended to be an exhaustive list of all responsibilities and requirements.  The job description provided is subject to revision and modification at any time. 

Compensation: