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Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Within the Marketing technology organization, the Event Technology & Insights team delivers a cutting-edge series of products that delivers in-person, digital, and on-demand experiences across Salesforce’s global events marketing portfolio. Our products help connect audiences to the content & experiences they need, when and where they need it, so that it is as easy as possible for them to learn about how to use Salesforce products and drive business growth. Whether customers and prospects are navigating our events ecosystem or on the product buying journey, we aim to deepen their relationship with Salesforce, accelerate learning and networking opportunities, and boost marketing performance. The Event Technology product line consists of four products: In-person technology (registration system, events mobile app, on-site scanning, etc.), Salesforce+ (our virtual events platform), Event Platform and Integrations and High Volume Events (technology used to field field events).

You as a Director of Product Management will be the Lead Product Manager for Salesforce+ our flagship virtual event and streaming platform. This includes owning the Salesforce+ product, leading two scrum teams with a direct report. Salesforce+ is a platform designed to engage with customers and prospects around the world through engaging virtual events. You’ll also ensure that this platform meets extremely high availability standards, integrates deeply with the marketing technology stack and supports event marketers needs globally: all with an eye to drive more leads, marketing pipe and to make attendees successful.

You will be responsible for the full product lifecycle including product strategy, inception through project execution and deployment in scrum-agile work practice. This product role is also responsible for effective executive collaborator engagement, building & maintaining a product strategy, roadmap, and influencing product leadership.


Responsibilities

Define and own product vision, strategy and roadmap for Salesforce+Drive end-to-end product lifecycle from concept to adoption, including requirements with prioritized features, corresponding justification, and success metrics.Lead teams responsible for driving the broader digital technology roadmap at Salesforce, including Salesforce on Salesforce and vendor review, selection, and oversightDirectly manage and develop product management staffFinancial forecasting and management of contractual relationships and value returnIntegrating intelligent agents into virtual events using Salesforce Agentforce and Data Cloud technologiesEngagement, selection and management of vendors contributing to Events TechnologyAuthors and maintains the backlog for a high performing engineering teamProvide regular updates to leadership, advancing items when needed but with presence and relationships to identify and resolve most issues independentlyKnowledgeably and successfully present our strategy, roadmap, and current progress/actions to diverse audiences inclusive of senior executives, stakeholders, peers, customers, and partnersFoster, facilitate, and furnish, timely decision-making across a broad network of collaborators, delivery partners, and operational teams.Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure points for each.Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating the delivery of complex, multi-year initiativesRepresent and lead diverse delivery functions in program/project core team and executive meetings.The position collaborates with other global locations with teams in US and Hyderabad which requires a flexible work shift schedule for some meetings.Collaborate with partners and collaborators to build a shared understanding of product vision and to gain alignment on roadmap and solution strategy.

Required Skills/ Experience:

Minimum of 12 years of Product Management experience in platforms, marketing technologies and/ or content publishingMinimum 8 years of leadership with product, architecture, and technology implementationDeep experience in consumer experience, marketing, and digital engagement technologiesPassion for data-driven decisionsExpertise at delivering web experiences at a high scale.Familiarity with cloud infrastructureFamiliar and comfortable with agile/scrum development methodologiesAble to dive into details and be hands-on as a direct contributor as well as being a managerCommunicate with business as well as technical audiences. Able to write clear and concise documentation, user stories, and excellent written and spoken communication skillsFunction independently and as part of a team in a (really) fast-paced environment, convey a strong professional image, and strive for continuous improvement.Impressive presentation abilities and experience communicating and influencing audiences from analysts to C-suiteTravel requirements: less than 15%

Desired Skills/Experience:

Familiarity with streaming platforms and/ or Over the top video streaming productsFamiliarity with enterprise data management practices and best practicesFamiliarity with content management and deliveryExperience in working with professional services roles/engagementsAgile/Scrum certifications

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $223,000 to $323,400.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.