SUNNYVALE, CA, USA
20 hours ago
Director, Product Management Accounts
Apply Location SUNNYVALE, CA Career Area Product Management Job Function Product Management Employment Type Regular/Permanent Position Type Salary Requisition WD2091370 What you'll do at Position Summary...We are looking for a Director of Product Management, Accounts to lead the strategy, development, and execution of account management experiences for our Omni platform. This leader will define the vision for customer accounts, ensuring seamless sign-in, authentication, and next-generation account experiences. You will collaborate with engineering, design, business, data science, marketing, and operations to drive product success.

What you'll do...

Key Responsibilities

Define and execute the product vision and strategy for customer account management experience.Lead a team of product managers to develop a roadmap that balances business goals, customer needs, and technical feasibility.Partner with engineering and design teams to deliver high-quality, scalable solutions that enhance customer trust and convenience.Leverage data-driven insights to improve customer experiences.Collaborate with marketing, customer service, and operations teams to align account features with broader business initiatives.Establish key performance indicators (KPIs) and report on progress, impact, and opportunities for improvement.

Qualifications

10+ years of experience in product management, with at least 3 years leading teams in eCommerce, digital identity, or customer accounts.Proven ability to drive large-scale, consumer-facing product initiatives with measurable impact.Deep understanding of user authentication, identity management, and security best practices.Strong ability to influence and collaborate with cross-functional teams, including engineering, design, and marketing.Experience with modern tech stacks, APIs, and cloud-based platforms.Excellent communication and leadership skills, with the ability to drive alignment across multiple stakeholders.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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Sunnyvale, California US-04397:The annual salary range for this position is $169,000.00-$338,000.00

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Bentonville, Arkansas US-09401:The annual salary range for this position is $130,000.00-$260,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 11 years’ experience in product management. Option 2: 13 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 10 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

680 West California Avenue, Sunnyvale, CA 94086-4834, United States of America About Walmart At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.
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