Director, Project Management – Denver, Colorado (Hybrid)

Are you ready to join a global organization that helps diverse teams stay at the forefront of technology and innovation? Then it’s time to join Western Union as a Director, Project Management.

Western Union powers your pursuit

As leader of Program Management Office (PMO) you will be responsible for overseeing the planning, execution, and governance of all projects and programs within our organization for the Retail and Value Added Services Portfolio. You will play a critical role in aligning our projects with our strategic objectives, optimizing resource allocation, and ensuring that projects are delivered on time and within budget. 

This role will help regional and product business leaders make informed decisions about which investments to pursue, continue, modify, or terminate based on their alignment with the organization’s overall strategy, risk considerations, resource availability, and expected value. It involves assessing the performance, cost, and risks associated with each component of the portfolio, as well as considering factors like business value, return on investment, and potential synergies among different projects. You will be managing a global team of Project and Program Managers ensuring their projects are successfully delivered on time and on budget.  

Role Responsibilities

Initiate and set team and program goals according to the organization's strategic objectives.  Partner with product and technology leadership, executive management, and others across the organization to ensure successful delivery of the projects within the responsible portfolio(s).   Plan and Drive PI planning events setting realistic expectations of the deliverables.   Responsible for the successful management, coordination and delivery of assigned projects on time and on-budget as agreed upon.    Perform periodic project reviews of the team identifying risks and Issues proactively with mitigation plans and proper communication.  Ensure Project change management processes are applied at the individual project and entire portfolio level as applicable by securing approvals as necessary.  Be the thought leader in driving process improvements, identify improvement opportunities with solutions and be the change agent.  May manage projects while mentoring and developing staff.    Provide executive status updates at C-Level with crisp and clear communication  Manages both exempt and non-exempt staff.   Makes complex decisions and recommendations under limited direction and using high degree of initiative and independent judgement.    

Role Requirements

Bachelors Degree in Business Administration, plus 15+ years progressive management experience, including large-scale project management and personnel management.  Three (3) or more years of experience working directly with senior leaders in managing multiple, large cross-functional teams or projects, influencing senior level management and key stakeholders.  Certification PMI-PMP, PMI-ACP, and SAFe will be a plus  Expertise in resource management including capacity planning and allocation  Excellent Knowledge of performance evaluation techniques and key metrics  Outstanding knowledge of data analysis, reporting and budgeting  Excellent written and oral communication skills   Excellent organizational and leadership skills  An analytical mindset with great problem-solving abilities  Experience in analyzing data and using this data for process and program improvements and to inform strategy.  Outstanding facilitation and communication skills, including ability to inspire others.  Ability to communicate effectively at a technical or non-technical level, depending on the audience.  Superior leadership, coaching and mentoring skills, including the ability to lead a high-performing team.  Strong interpersonal skills and ability to work with individuals at all different levels in the organization.  Self-starter/leader who can anticipate department needs in a proactive (versus, reactive) manner.  Strategic planning and organizational development knowledge and skills.   Ability to develop, plan, and implement short and long-range goals, establish priorities, and organize resources.  Ability to motivate and influence others.  Ability to interpret, adapt and occasionally deviate from established practices and procedures for new situations and problems.  Proficiency of Microsoft Office/Google products including Word, Excel, Outlook, Google Docs, Google Sheets, Google Slides.  *Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

  

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/ 

  

Salary 

The on-target earnings range is $196,000 – $266,000 USD per year, which includes a base salary and short-term and long-term incentives that align, with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.  

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

  

Your United States – Specific Benefits Include 

Family First Program  Flexible Time Off Medical, Dental, and Life Insurance Tuition Assistance Program Parental Leave

Location (Hybrid): 7001 E. Belleview Ave Denver, CO 80237

*Applicants must be based in Denver or willing to relocate to Denver to work from the Denver office a minimum of three days a week. Western Union will not assist with relocation costs for this position.

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

02-10-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.