The Director of Engineering, Quality and Performance will oversee and drive the quality assurance (QA), performance optimization, and overall reliability of our software solutions. This role ensures that our healthcare technology products meet the highest standards for performance, security, and compliance. You will collaborate with product development, engineering, and operations teams to design quality frameworks and implement best practices that align with regulatory requirements and industry standards.
Key Responsibilities:Strategic Leadership (30%):
Develop and execute a comprehensive quality assurance strategy to enhance product quality and performance across all software solutions.
Lead the QA and performance teams, ensuring effective alignment with product development goals and business objectives.
Collaborate with the VP of Engineering and cross-functional leadership teams to define key performance indicators (KPIs) and metrics for product quality and performance.
Stay abreast of evolving healthcare regulations (e.g., HIPAA, FDA) and ensure software compliance with all relevant quality standards.
Quality Assurance & Testing (20%):
Oversee the design and implementation of automated and manual testing frameworks, driving improvements in testing methodologies.
Ensure thorough testing of applications, including functional, regression, performance, load, and security testing.
Develop strategies to detect and eliminate software defects early in the development cycle through continuous testing and quality checks.
Team Management & Development (20%):
Lead, mentor, and develop a team of Test Engineers, Quality Assurance Analysts, and Performance Analysts.
Foster a culture of quality, continuous improvement, and accountability within the team.
Develop career paths and training programs to upskill the team and keep them at the cutting edge of technology and healthcare standards.
Software Performance Optimization (20%):
Establish performance testing protocols and tools to measure software scalability, responsiveness, and efficiency.
Collaborate with DevOps and engineering teams to optimize the performance of software applications in production environments.
Investigate and resolve performance bottlenecks in real-time, providing actionable insights to engineering and operations teams.
Regulatory Compliance & Documentation (10%):
Ensure all software products and processes comply with healthcare industry regulations, including HIPAA, HITRUST, and other relevant standards.
Drive continuous improvement of quality management systems (QMS) and ensure all quality processes are documented and auditable.
Lead internal and external audits to maintain compliance and certification.
Qualifications:Bachelor’s degree in Computer Science, Engineering, or a related field. A Master’s degree is preferred.
8+ years of experience in quality assurance, software performance, or a similar role, preferably in healthcare or a regulated industry.
Proven experience leading quality assurance and performance teams in complex software development environments.
Strong understanding of healthcare regulations, compliance, and quality standards (e.g., HIPAA, FDA, HITRUST).
Extensive experience with automated testing tools, performance testing frameworks, and quality management systems (QMS).
Strong analytical, problem-solving, and communication skills, with the ability to influence stakeholders across departments.
Experience working with agile development methodologies and DevOps practices.
Preferred Skills:Certification in software quality (e.g., ISTQB) or performance engineering.
Knowledge of cloud-based environments, containerization, and microservices architecture.
Familiarity with machine learning models, AI, or advanced data analytics within healthcare environments.
We are an Equal Opportunity Employer, including disability/vets.