Canada Risk Management is a function that provides independent oversight of risk-taking and risk mitigation activities for our Canadian Segment businesses. It involves identifying, assessing, measuring, monitoring, and reporting current and evolving risk factors facing our businesses in Canada. The Risk Management team is responsible for ensuring that risk considerations are considered in all areas and processes from product development and new initiatives to front-line business objectives. A strong risk management team is a cornerstone to ensuring the long-term success of a large financial institution like Manulife. Reporting to the Insurance, Affinity, and Guaranteed Investment Products (GIP) Chief Risk Officer, the Director will work closely with the Insurance and GIP business within the Canadian Segment to ensure that the risks taken by the business are well understood and will help Manulife achieve our bold ambitions. The **Director, Risk Management** has day-to-day accountabilities for all aspects of identification, assessment, measurement, monitoring, and reporting of risk management within our Insurance and GIP business. The Director will be responsible for working closely with functional aspects of the Insurance and GIP business teams to ensure that risks affecting the business are clearly identified, assessed, managed, and communicated to management. A key accountability for this position is to work to strengthen risk culture and risk appetite alignment within the Canadian Segment. **Position Responsibilities:** + Promote a culture of integrity and risk awareness that enables the Insurance and GIP business to balance the level of risk with customer, regulatory and shareholder obligations while achieving consistent and sustainable performance over the long term. + Ensure business strategies align with the Company’s strategic risk objectives and that each business is continuously driving their risk management processes and controls towards best practices. + Inform and maintain processes for the identification, assessment, measurement, monitoring and reporting of the business unit’s principal risks. + Independently oversee the design and execution of risk management strategies and actions. + Review risk assessments to ensure big picture is considered and that business practices are aligned with overall Risk programs. Communicate risk assessment results ensuring detail is properly articulated for various audiences. + Operational risk and business resilience oversight, including alignment to established governance processes and policies, as well as overseeing related risk mitigation programs and practices, and ensuring there is independent oversight of all key operational risks by appropriate control functions. + Oversee the change management process within the Insurance and GIP business to ensure effective risk mitigation strategies are in place for new/changing initiatives. + Engage the appropriate area / subject matter expert to manage specific risks, working with the business to ensure issues are adequately addressed. + Ensure key risk exposures or issues that threaten business objectives not being addressed are reported and escalated to senior management, ensuring mitigating actions are identified and taken as appropriate. + Provide oversight of the investigation into any material errors or escalated incidents, participate in the response plan, communicate the root cause of the incident, advocate for process improvements, and ensure that appropriate Corrective Action Plans are developed and executed to reduce risk of future errors. + Provide thought leadership on evolving risks facing the Insurance and GIP business and related risk mitigation strategies. + Coordinate with other Segment and Global Risk Management teams ensuring consistent interpretation and application of risk policies. **Required Qualifications:** + 6-10 years of related financial services or risk management experience, preferably insurance related. + Proven impact and influence and change management capabilities. + Aptitude for strategic, critical, and analytical thinking and effective conceptual, diagnostic, analytical and problem-solving skills. + Self-starter with the ability to work independently. Decisive and results oriented. + Superior verbal and written communication skills: ability to convey complex situations and issues in a clear and concise manner and communicate effectively with both technical and business management audiences. + Ability to identify and articulate risk and impact to the business. + Ability to understand and prioritize pressings needs within the context of overall strategic goals. + Exceptional interpersonal skills with ability to foster and maintain relationships in a matrixed, geographically dispersed organization. + Ability to influence others beyond formal authority. + Strong leadership capabilities applied within team settings and with individual contributors; ability to manage the work of others to achieve results under tight deadlines. + Strategic perspective with ability to see the big picture and broader implications of actions and decisions. + Receptive and adaptive to an evolving, fast-paced environment. **Preferred Qualifications:** + Previous experience in Operational or Enterprise Risk Management + Actuarial designation **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **À propos de Manuvie et de John Hancock** La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com . **Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi** À Manuvie/John Hancock, nous embrassons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir un effectif qui est aussi varié que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable. Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent une mesure d’adaptation raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande de mesures d’aménagement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie/John Hancock. Pour demander une mesure d’aménagement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com . **Région principale** Waterloo, Ontario **Semaine de travail comprimée** Hybride **L’échelle salariale devrait se situer entre** $100,950.00 CAD - $181,710.00 CAD Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel. Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.