As a leader of high visibility and high impact work within the Strategy, Growth and Development team, the Director plays an important role in advancement of Trinity Health’s organizational growth and diversification strategy. Assists the Vice President and EVP/CSO as a strategic resource for the development and implementation of strategic plans, provides leadership in planning; data analytics, management and design; service line assessments, projections and metrics; as well as leadership of assigned department staff required to further Trinity Health’s strategic and growth goals. This strategic and planning support covers acute and non-acute/diversified opportunities across the continuum of care (health plans, physician groups, ambulatory), post-acute service providers and non-traditional health care partners.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in behaviors, practices and decisions.
In collaboration with the VP of Strategic Growth, leads the structure, measurement, monitoring and administration of physician relations/business development incentive compensation programs.
Leads the national data strategy related to the implementation and ongoing management of the PRM (Provider Relationship Management) tool.
Develops templates for business development/physician relations team to report on relevant data trends related to growth strategies.
Champions provider data management strategies and processes. Trains RHM leaders and hold teams accountable to a defined process.
Supports the development of System and HM strategic plans. Develops updates and applies criteria to determine the strategic value and fit of potential growth strategies, service line development and market optimization with senior leadership.
Continually learns and applies key healthcare ecosystem dynamics (e.g., payer, regulatory, political, consumer, physician group, employer, etc.) for multiple markets across the country, including markets we are in or may enter.
Effectively communicates progress and activities to appropriate parties on an ongoing basis and leverages the knowledge and expertise of experts within and outside Trinity Health.
Creates business plan(s) for any emerging strategic imperatives and engages HM leaders and subject matter experts to understand current state. Utilizes research to determine future state operations. Assesses and compares HM market opportunity, competitiveness and readiness through data-driven processes and prioritize markets if initiative is system-wide. Implements plans and reviews capital requests as part of Capital Management Council's work and any subsequently related transaction plans.
Develops and manages service line and programmatic plans in collaboration with HM teams, directs and supports the information exchange, metrics development and ROI analysis. Helps to coordinate multi-functional work teams with members from Operations, Mission, Physician/Clinical Services, Legal, Finance, and other functional areas as well as external consultants, as needed, in the development of service line and/or facility planning.
Organizes, coordinates, communicates, and assures the quality of the competitive data, market data, survey data, and related analysis function provided by strategic planning, finance, or other departments as needed.
Oversees presentation preparation support (PowerPoint Skills, Excel, Teams etc.). Synthesizes and communicates complex information into easy to read and follow spreadsheets, presentations, and other documents to support.
Performs proactive industry and organization specific market research and analyses of competitor and potential target organizations. Completes on-going assessments of health care business and environmental trends that may provide new development opportunities to the System, regional and/or local levels.
Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to Trinity Health. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
LEADERSHIP COMPETENCIESAs a Trinity Health Leader, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:
Mission Statement: We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Core Values:
Reverence: We honor the sacredness and dignity of every person.Commitment to those experiencing poverty: We stand with and serve those who are experiencing poverty, especially those most vulnerable.Safety We embrace a culture that prevents harm and nurtures a healing, safe environment for all.Justice: We foster right relationships to promote the common good, including sustainability of Earth.Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.Integrity: We are faithful to those we say we are.Hourly pay range: $81.6054 - $134.6490
MINIMUM QUALIFICATIONSMust possess a broad and deep knowledge of healthcare industry trends, strategies, market data, economics and governance elements and interdependencies as normally obtained through completion of a Master’s degree in Business, Healthcare Administration or a related field. A minimum of 10 years of experience in strategic planning, business intelligence and data analytics, business cases and proforma development for hospital and ambulatory settings, physician relationship management (PRM) data support, or an equivalent combination of education and experience.
Superior strategic thinking, problem solving, analytical and business acumen skills. Demonstrated ability to draft business and financial plans as well as senior leadership and governance presentations. Ability to think strategically, analytically and tactically about growth opportunities, capital requests, service line plans, technology acquisitions, ambulatory including impact on business, long-term ramifications, etc.
Ability to effectively organize and manage multiple projects and prioritize appropriately to produce results. Demonstrated success as a project manager.
Excellent written and verbal communication skills, including the ability to communicate effectively with a broad spectrum of business executives and other key stakeholders. Strong presentation & negotiating skills. Experience presenting to board and C-suite executives.
Demonstrated success in developing market intelligence, market share and business intelligence metrics and reports. Experience developing strategic plans and major capital requests.
Expert in MS Office (Excel, PowerPoint, and Word), experience with Tableau or similar data visualization tool, BI tools and SQL.
Must be a motivated, goal-oriented self-starter that takes initiative to ask questions and escalate items where additional support or education is needed to achieve the work.
Demonstrated ability to gain and maintain credibility and trust with key stakeholders.
Exceptional interpersonal and relationship management skills in order to influence results and manage relationships and influences within and outside the organization. Ability to read the subtle nuances of situations and plan/react accordingly.
Demonstrated experience and success in working collaboratively with senior management to achieve goals.
Comfortable with a fast paced, demanding, and team-oriented environment with the ability assist and support others as needed to balance various simultaneous team initiatives.
Must be able to operate effectively in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONSMust be able to simultaneously manage multiple priorities and balance the needs and expectations at both the System and at the Health Ministry Service Area level.
Must be willing & able to travel to the various Trinity Health sites and to various partnership development opportunity sites throughout the country approximately 20% of time.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.