Position OverviewWe are seeking a Director, Stakeholder Engagement (SSE) to lead strategic stakeholder initiatives for global healthcare clients. In this role, you will serve as a strategic leader, leveraging strong stakeholder engagement expertise (KOL identification and engagement, KOL-led medical education, patient advocacy initiatives, etc). Additionally, you’ll have the ability to seamlessly translate stakeholder initiatives into impactful medical communication programs — whether for commercial or medical affairs teams — when needed.
Through data-driven insights and a passion for innovation, you will help our clients navigate a complex healthcare ecosystem, ensuring they successfully engage the stakeholders that matter most to their strategic objectives.Key ResponsibilitiesStakeholder Engagement Strategy & ExecutionStrategic Planning: Develop and execute comprehensive stakeholder engagement strategies aligned with client objectives, including KOL relationship-building and other stakeholder engagement activities.Stakeholder Mapping & Analysis: Identify and prioritize key stakeholders and opinion leaders within specific therapeutic areas, using data-driven insights to optimize engagement.Relationship Management: Cultivate and maintain high-value partnerships with healthcare professionals, professional & patient advocacy groups, and other key stakeholders to drive meaningful collaboration.Meeting Leadership: Plan, facilitate, and provide strategic oversight for live or virtual meeting initiatives (e.g., advisory boards, speaker training), ensuring alignment with overarching stakeholder and organizational goals.
Medical Communications CollaborationIntegration of SSE & Medical Communications: Partner with cross-functional teams (scientific strategy, medical writing, client services, project management, and other functions) to ensure seamless pull-through of stakeholder engagement strategies into broader medical communications for commercial or medical affairs teams.Scientific Expertise: Leverage your scientific or clinical background to ensure scientific accuracy and integrity, elevating stakeholder-facing materials and discussions.Innovation & Thought Leadership: Monitor emerging trends in stakeholder engagement and medical communications, identifying opportunities for clients to stand out in a competitive market.Project & Client LeadershipClient Advisory: Serve as a trusted consultant to senior client stakeholders, recommending strategies that address corporate, commercial, or medical objectives.Project Oversight: Lead complex, multi-stakeholder projects, managing scopes, budgets, timelines, and cross-functional collaboration for successful delivery.Crisis & Reputation Management: Provide counsel during high-stakes scenarios (e.g., product launches, market changes), aligning engagement efforts with broader corporate, commercial, or medical strategies.
Team Development (If Required)Mentorship & Coaching: If needed, mentor team members in best practices for stakeholder engagement and scientific communications.Collaboration: Foster a culture of high performance and cross-disciplinary teamwork.
Measurement & Continuous OptimizationData-Driven Insights: Establish and track KPIs for stakeholder engagement, using analytics to refine approaches and drive ROI.Reporting & Recommendations: Regularly communicate status, insights, and strategic recommendations to clients and internal leadership, ensuring continuous improvement of stakeholder initiativesQualifications & ExperienceEducation:Advanced degree (PhD, MD, PharmD) or equivalent in a life sciences or healthcare-related field strongly preferred. Bachelor’s degree with equivalent experience will be considered.
Stakeholder Engagement Expertise:Demonstrated experience in stakeholder engagement within an agency or industry setting, with a proven track record in KOL mapping, advisory boards, and building relationships with professional and patient advocacy groups.
Medical Communications Acumen:Knowledge of medical communications approaches and tactics, including KOL-led medical education and scientific communication initiatives.Ability to integrate scientific and stakeholder insights into cohesive and impactful communication programs.
Strategic & Innovative Mindset:Proven ability to develop creative, forward-thinking solutions for complex, multi-faceted challenges in healthcare.Experience working across various therapeutic areas and understanding diverse market dynamics.
Leadership & Communication Skills:Excellent verbal and written communication skills, including leading client presentations and workshop facilitation.Experience working with senior-level stakeholders, providing clear recommendations and influencing decisions.
Business Development & Growth Orientation:Strong relationship-building skills that result in long-term client partnerships and potential new opportunities.Ability to demonstrate the ROI of stakeholder engagement initiatives in both commercial and medical contexts.
Global Perspective:Familiarity with international healthcare systems and environments is advantageous.Experience managing cross-cultural stakeholder relationships is highly valued.#LI-ML1 #LI-Hybrid