The Opportunity

The Asia Technology team has the mandate to ensure we deliver business and IT initiatives that enables Manulife’s strategic vision. We work across the different countries within the Asia region, partnering with local countries to deliver processes and solutions that deliver value for our distributors, customers, employees and shareholders. The Director, Strategy Performance & Reporting will ensure that we are closely monitoring our progress in-line with the Tech Strategy for the Asia Segment. The role will be heavily involved in conducting analysis, developing strategic narratives to stakeholders internally and externally, serving as a partner to functions, and executing and coordinating on our key strategic initiatives that significantly contribute to Manulife Technology's aspirations. The role will report to the Head of Asia CIO Business Management and will work closely with the Regional Technolgy team and its business counterparts.

Position Responsibilities:

Lead the Asia Technology Strategic Planning exercise, ensure alignment of the plan with business objectives and monitor plan execution

Proactively manage and report Asia Technology KPIs performance for markets. Establish performance measures, and establish KPIs to ensure delivery and effectiveness of implemented strategies, track progress against ambitions and execution and identify areas for strategic improvement

Lead specific special initiatives pertinent to delivering our strategy with facilitation of executive discussions on a strategic topic

Identify strategic issues & opportunities that could influence technology's objectives

Stakeholder Management - interact with a diverse group of key decision-makers and senior stakeholders. Establish collaborative and trusting relationships with the business’s key internal leaders and stakeholders in order to ensure that there is a free flow of ideas and information across the business

Build and maintain strong relationships with business partners and act as a liaison between IT and other functions

Conduct periodic tech reviews with regional and global leadership team

Required Qualifications:

10+ years of IT experience in the insurance industry

Previous experience in a strategic planning role in the Insurance industry is preferred, specifically in a regional role

Good knowledge and understanding of technology and business trends.

Strong presentation and stakeholder engagement skills

Good project and time management skills to see through implementation of projects and plans

Excellent communication, presentation, and sr. stakeholder management skills

Ability to communicate complex technical concepts. Exceptional analytical and problem-solving skills

Proficient in English and Chinese language (in both spoken and written)

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement