SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
Client Relationship Management – Director
What You Will Get To Do:
Owning and pro-actively managing a portfolio of key client relationshipsEnsuring all SS&C service levels meet or exceed client expectationsBuilding trusted relationships with the Clients' key contacts (CFO, COO, etc.)Capturing client feedback to drive strategic change initiatives and trend analysisOrganizing and chairing formal service level review meetings with clientsArticulating the benefits of SS&C services and business model to clientsIncorporating client initiatives, needs, and structures into formal account plansFostering strong internal working partnerships within all SS&C service areasIdentifying cross-selling opportunities within existing client baseDeveloping and translating MIS into process / service enhancement recommendationsWorking closely with sales team and contributing to marketing effortsMaintaining knowledge of industry trends and their potential impact on SS&COccasional travel is requiredWhat You Will Bring:
Bachelor’s DegreeMinimum of 7 years experience in financial services (preferably investment banking, asset management, and a general understanding of hedge, private equity and real asset structures/businessDemonstrable communication, relationship, and team skillsHigh level of comfort preparing and leading client presentationsSignificant degree of self-motivation and directionTact, professionalism, and savvy in resolving escalated client issuesAbility to generate ideas, leverage MIS, and suggest process improvementsExperience working closely with senior-level managementRelated experience managing client relationships within Fund Administration, Sales, Trading, Risk Management, Operations, OTC Derivatives, or Fund Accounting areas a plusExperience in investment banking, asset management, private funds, capital markets a plusUnless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.