Miami, FL, US
37 days ago
Director, Technology Finance, Growth & Digital

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. 

 

Position Summary:  

Own all financial aspects of RCL's digital transformation, e-commerce, loyalty program, and Data/AI investment portfolios. Support Digital and Growth executive management and business objectives through superior financial management and controllership. In partnership with operational leaders, the Director will lead the financial business case and scope development process for the technology portfolio investments and influence strategic capital investment decisions.  Prepare the respective Forecasts and Analysis for current financial periods and Operating & Capital Plan for future years. Work closely with Executive level leadership to oversee accurate and timely forecasting, reporting, and analysis of a dynamic transformational program.  

The position is expected to display considerable initiative, independent judgment, and leadership skills in performing financial activities such as planning and forecasting, analysis, project assessments, preliminary cost estimates, determination of capital vs. expense activities and governance. Manage effectively to reach targeted results. Relies on extensive experience and judgment to plan and accomplish goals.   

 

Essential Duties and Responsibilities:  

Own the monitoring of the financial health of large capital programs and provide frequent updates and reporting to C-suite level executives. Such capital programs include our Ecommerce, Data/AI, Loyalty and Digital investment programs, and may include others in the future. 

Manages Digital, e-commerce, loyalty, and data/AI Finance staff. 

Create the financial business case and scope development process for the technology portfolio investments 

Advises management on financial initiatives and cost optimization opportunities, aligned with corporate and departmental strategy.  

Effectively build relationships with operational and financial leaders with the ability to influence. 

Develop effective stories, present findings, and lead discussions that lead to a common understanding with partners and executives. 

Performs/oversees data analysis, providing proactive insights to Operational and Finance Leadership. 

Performs/oversees ad hoc analysis as needed, summarizing results in an executive level format. 

Responsible for overseeing the results, timelines, deliverables, and budget of high-profile programs. 

Develops the analysis and communication of departmental annual budget and monthly forecasts.  

Creates the analysis and communication of capital plans, including review of business projects that impact operational costs, including company benefit.  

Oversees monthly reporting to various RCL accounting functions, including analysis of results vs. plan and forecast. 

Manages the team responsible for the department's project/resource management system. 

Train and assist all Digital and Growth (e-commerce, Data/AI, and Loyalty) operational leaders in proper and effective financial budgeting and estimating techniques. 

Ensures Digital and Growth (e-commerce, Data/AI, and Loyalty) contract and vendor administration adheres to budgets and internal controls. 

Manage departmental administrative duties such as merit and bonus administration, employee incentive program administration, etc. 

 

Qualifications, Knowledge & Skills:  

Bachelor's degree in finance or business from a 4-year university 

Master's degree in finance, MBA and/or CFA is a plus 

10+ years financial management experience at a large corporation 

Financial management of agile software development projects is a plus 

Experience working in a technology focused finance role 

Proven experience in leading or directing the work of department staff or project teams 

Capable of making independent decisions 

Proven experience in leading or directing the work of department staff or project teams 

Capable of making independent decisions 

Aptitude for translating complex, technical subjects into clear, business-oriented communications 

Accepts accountability and manages execution of individual and team results at corporate and divisional level 

Demonstrates a wide degree of creativity with strong analytical and problem-solving skills 

Strong knowledge and experience utilizing web-enabled project management tools (Clarity) 

Strong knowledge and experience in a variety of the field’s concepts and practices 

 

 

This position is responsible for planning Silversea’s digital and traditional paid media. The role will support the Sr. Director of Global Media with all paid media execution across various mediums, including social, display, print, TV, etc. The role will work closely with Silversea’s media agencies to execute against both branding and tactical initiatives with a constant eye on results and calibration to maximize performance. The person in this role will need to be well versed in digital marketing strategies and technologies and stay abreast of the competitive landscape. Effective communication and organization skills are essential to this role, as they will work closely with Media Agencies and internal creative teams. Must be able to derive, articulate, and act upon media insights, collaborate with internal and external partners and effectively communicate strategy and performance. Must do well and thrive in a fast-paced, results-driven environment. A love of travel and experience with Luxury Brands is a plus.

 

Essential Duties and Responsibilities:

Work with Sr. Director of Global Media to build media strategy that drives brand awareness, acquisition, and highly-segmented targeting across channels (paid search, social media, display media, linear & programmatic TV, print, publisher-direct, and other channels.) Works closely with creative team on media campaign initiatives—support in creating briefs for both the external media agencies and internal creative teams. Manage day-to-day agency relationships globally across our two agencies to ensure media plans are executed and optimized to drive results. Go to person for day-to-day requests from the agencies and facilitate internally based on needs. Support the Sr. Director of Global Media in reviewing and approving new media opportunities and optimization recommendations. Lead new test vendor implementation with agency and evaluate agency POVs. This role will aid in executing testing and optimization programs designed to drive continuous improvement around core KPIs. Pressure tests weekly Agency optimization recommendations. Responsible for attending weekly status and reporting calls with media agencies and ensuring the accuracy of reporting data. Digs into agency reports ensuring alignment to internal goals and strategy. Work with agencies to create high-level results decks and media recommendations to be shared and finalized with Sr. Director of Global marketing and eventually presented to executive leadership.

 

Qualifications:

Bachelor's degree required, preferably in Marketing, Advertising, or Business Administration. 7-10 years of media experience. Minimum 7 years of experience in media planning and buying in an agency or corporate setting required. Hands-on digital media experience across all paid digital media, including programmatic/ display/video/CTV/OTT and paid social. Experience with traditional media is a plus. International experience preferred. Experience working with or at luxury brands is preferred.

 

 

Knowledge and Skills :

Demonstrable track record of managing sizeable budgets and complex, data-driven media campaigns. Experience working with data and analytics teams, with proficiency in GA360. Thorough understanding of traditional and digital marketing best practices, including audience segmentation and creative alignment. Effective communication of insights, performance, and critical messages through storytelling and visualization. Intellectual curiosity and problem-solving skills with acute attention to detail and an analytical mindset to find new opportunities. Proven success in a fast-paced environment. Works well under pressure and can deliver quality work under tight deadlines. Ability to work in a team environment that promotes collaboration. Must be highly organized and punctual Familiarity with several of the following tools: comScore, Nielsen, Google Analytics, GCM, Web Analytics, Tableau, (Tealium, GTM), Facebook Business Manager and Insights, MRI

 

 

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

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