Columbus, Ohio, USA
11 days ago
Director, Technology Product Manager - DevOps
If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Job Specific Requirements:

This leader will be part of the DevXP – Developer Platform team responsible for the DevOps platform tools -  GitHub, Jenkins, GitHub CoPilot, Jenkins, Concourse, Artifactory, Harness and UCD. Will have 6- 8 direct reports and accountable for the Plan, build and run activities.

Leadership and Strategy:

Lead and guide the DevOps team, ensuring alignment with technology strategy.

Develop and implement DevOps strategies to enhance operational efficiency and scalability.

Promote best practices in DevOps.

Strong leadership presence, and influence skills.

Managing vendors, negotiating contracts in partnership with procurement team.

Plan, Build, Run:

Design, build, and maintain scalable and secure infrastructure.

Implement automation tools and frameworks to streamline deployment processes.

Ensure real-time monitoring and swift response to security threats and vulnerabilities.

Proven ability to lead cross-functional teams and manage complex projects.

Excellent problem-solving and troubleshooting skills.

Understanding of security best practices and compliance requirements

Collaboration and Support:

Work closely with BSAs to optimize technical operations.

Reduce or eliminate repetitive or manual tasks through automation.

Strong communication and collaboration abilities.

Mentor and support junior DevOps personnel, fostering professional growth.

Continuous Improvement:

Promote continuous testing and quality assurance.

Develop tools and systems to enhance productivity and deployment efficiency.

Stay updated with emerging technologies and industry trends.

Compensation grade H5

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

The Technology Product Manager directs a team of infrastructure engineers involved in the analysis, design, development and implementation of hardware/software. You’re primarily responsible for ensuring projects are completed on time and on budget and are integrated with other systems hardware/software. You’ll also have opportunities to generate hardware/software systems engineering policies, standards and procedures. Leading people – including determining project deployment, career development, performance management and pay determination – are key to this role. You’ll also mentor associates who are not your core team members.

Job Description

Key Responsibilities: 

Directs a staff responsible for driving a competitive unit cost through efficient product. lifecycle, capacity management, expense management and increasing value of the product.

Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

Accountable for their team’s knowledge and deep understanding of business domains, industry trends and how the product(s) compare and compete. 

Links ideation, new product development and introduction to business outcomes.

Leads the team accountable for the first line of defense for product risk and security management.

Directs a staff that is responsible for the alignment to best practices (COP, industry, etc.).

Assigns and allocates roles, in partnership with the Technology Product Executive, based on capacity and demand (finance, vendor relationship, marketing, etc.).

Responsible for delivery availability and resiliency following established operating mechanisms and best practices.

Directs a staff who is accountable for product management across platforms (on-premise, off-premise and across premises).

Directs a staff who is accountable for product lifecycle at product level including product strategy and roadmap.

Demonstrates user empathy by partnering with User Advocates to understand and incorporate user sentiment.

Understands and manages team skill maturity in context of effective product management.

Oversees vendor management/relationships and sourcing.

Drives release cadence and business feature alignment leveraging automation to drive speed.

Leads people through guidance and support on the execution of work; responsible for the management of associates including but not limited to performance management, salary planning, training, development, workforce planning, hiring, and disciplinary actions; and attracts, hires, engages and develops the team through impactful recruitment, coaching and feedback.

Participation in strategic initiatives across Technology.

Develops and manages project budgets and deployment including the training and development of personnel.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to AVP, Technology Engineering/Manager/Technology Product Manager; responsible for direct management of three or more Technology professionals.

Typical Skills and Experiences: 

Education: Undergraduate studies in computer science, management information systems, or a related field is strongly preferred.

License/Certification/Designation: Technology certifications or designation are not required, but encouraged (i.e.: AWS, Azure, scripting and development languages, delivery methods, security).

Experience: Ten years knowledge of project management concepts and techniques. Experience leading multiple teams and assets across various technology platforms. Three years of management experience is preferred.

Knowledge, Abilities and Skills: Extensive knowledge of budgeting and financial analysis concepts and techniques. Ability to develop, implement and present application development strategies.

Skills/Competencies: Must have the ability to manage a staff. Must have strong analytical and decision-making skills.  Must possess interpersonal savvy and well-developed leadership ability. Must be able to perform financial and risk analysis. Must possess negotiation skills. Must have strong oral and written communication skills to interact with all levels of associates, senior management and vendors.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility: Exempt (Not Eligible) 

Working Conditions: Normal office environment. Non-standard or extended work may be required based on project needs. Some travel may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.


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