Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Director, Technology – User Experience Design

 

At Williams-Sonoma, Inc. Tech, we are dedicated to fostering a culture of innovation and efficiency that prioritizes responsive and accessible design to deliver optimal user experiences. As the Director of User Experience Design, you will lead the strategic direction and execution across digital and internal tools, ensuring our design solutions exceed both functional and aesthetic user expectations. Your role is essential in driving our company's progress through pioneering design initiatives that improve user interaction and satisfaction.

 

Responsibilities for this leadership role include:

 

Articulate and execute a cohesive UX vision that integrates user-centered design principles with our business objectives. Lead, mentor, and inspire a diverse team of UX/UI designers, researchers, and accessibility experts to excel in their roles and deliver exceptional products. Foster a culture of creativity, innovation, and high performance within the UX team, emphasizing meticulous attention to detail and quality in design. Build and strengthen relationships with key internal stakeholders to ensure seamless and cohesive user experiences across all touchpoints. Guide the UX team in employing advanced design techniques and methodologies, such as participatory design, user testing, and iterative prototyping, to refine and validate design decisions. Oversee the design lifecycle for a variety of products and services, ensuring high-quality deliverables are achieved on schedule. Continuously monitor emerging trends and technologies in design and UX, integrating state-of-the-art tools and methods to maintain our industry leadership. Actively manage, coach, and develop team members, providing clear feedback and support in their professional growth.

 

Skills/Experience:

 

Bachelor’s degree in Design, Human-Computer Interaction, or a closely related field or equivalent work experience. 12+ years related experience with 8+ years of experience in user experience design, with substantial leadership and management responsibilities. Demonstrated ability to foster an environment of creativity and high performance under tight deadlines. Proven track record of effective team management and project leadership in large-scale UX initiatives. Extensive portfolio that showcases deep expertise in visual design, UX design, and front-end development. Strong communication and collaboration skills, capable of effectively articulating complex design concepts across various audiences. Comprehensive understanding of accessibility standards with a commitment to inclusive user experiences.

 

We think you should be excited about this opportunity because you will...

 

Lead and shape the future of user experience design at a forward-thinking company. Manage and elevate a team that values innovation, creativity, and diverse perspectives. Use your leadership and expertise to make a significant impact on the digital and physical experiences we create. Be part of an inclusive culture that thrives on diversity and is committed to equity. Enjoy a competitive salary, comprehensive benefits, and opportunities for professional development.

 

Join us at WSI Tech in elevating user experiences through exceptional design and leadership.  We look forward to meeting you!

 

 

We believe in People First

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first. 

 

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:  

A generous discount on all Williams-Sonoma, Inc. brands  A 401(k) plan and other investment opportunities  Paid vacations, holidays, and time off to volunteer  Health benefits, dental and vision insurance, including same-sex domestic partner benefits  Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health 

 

Your Journey in Continued Learning

In-person and online learning opportunities through WSI University   Cross-brand and cross-function career opportunities  Resources for self-development Advisor (Mentor) program Career development workshops and learning programs Speaker series

WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).

San Francisco Locations:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $200,000 - $240,000 annually. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.  

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