The Director, Warehouse Operations/Site Director will be responsible for the oversight, leadership, and management of all Warehousing, Fulfillment, Logistics, and personnel functions of the Fulfillment and Distribution Center.
Focus is on operational planning, execution, quality, efficiency, and continuous improvement to meet company Key Performance Objectives (QOS and profitability metrics) and client SLA objectives while interacting with counterparts across the corporation and with the client to ensure opportunities for synergies and efficiency improvement are achieved.
In addition, provides leadership and input from the site location to support business development, cost estimating, client services, and Person Office functions within the business.
Responsibilities include:
Profitability of the site Warehousing, Shipping, and Receiving operation functions Order Pick and Pack operation functions Order Fulfillment operation functions Pre-Kit Assembly operation functions Warehouse Inventory Management functions (inventory control, cycle counting, discrepancy resolution, shrink prevention) Transportation, Logistics, and Parcel Package Shipping Services Digital Print and Direct Mail production Operational Quality Management, 6-S, and Lean Six-Sigma Leadership Capital Equipment Planning and Procurement Requests Contractor Staffing Agency Management (for site location) Resource planning, hiring, personnel performance management, and firing Cost Estimating and Business Proposal Support
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
Voluntary Self-Identification of Disability Form
Area of expertise (Skills)Qualifications:
B.S. Degree preferred or equivalent work experience 10-12 years of management experience in a warehouse, distribution, order fulfillment and/or light-manufacturing environment preferred Strong verbal and written communication skills.
Knowledge, Skills, and Functional Abilities:
Hands-on Manager, Mentor, Messenger Experience with Order Management & Warehouse Management systems Strong project management, production launch planning, and execution leadership Strong interpersonal and team building skills Strong analytical, problem solving, and logic skills Operation cost management and estimating skills Strong HR management skills and methods, including hiring, motivational, compensation, training and development, disciplinary and termination procedures Supply sourcing, contract negotiation, and supplier management knowledge and skills (Contract Labor, Capital Equipment, and transportation services) Good business management acumen within the Fulfillment business with specialty knowledge of MRP, Scheduling, Resourced Planning, Bottleneck Management, Shipping Logistics and Methods, Packaging, Mail Services, and Operational Performance Analysis Communication Skills: Able to converse effectively with customers and employees Ability to represent the company in client facing situations, conduct facility tours, articulate the inner workings of operational processes and procedures, and give effective presentations in a sales situation during a client visit to operation site Must possess a high energy level, be able to multitask, and maintain a flexible mind-set while driving the organization to meet deadlines, goals and objectives
Equipment and Tools Used in Position:
Computer, Calculator, Printer, Copy Machine, Telephone, Fax ADP Advantage Excel Spread Sheets and Microsoft Word Document Software Forklift, Reach Truck, Pallet Rider, Pallet Jack, Tape Machine, Various Warehouse Management Software ConnectShip