Director: Learning & Development Date Posted: Oct 10, 2024 Requisition ID: 450977 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. About the Indiana State Personnel Department (INSPD): As an agency operating a shared services model, we provide the executive branch of state government with top-notch Human Resources services. INSPD has a dedicated team of human resources professionals working in many capacities, including director-level, generalists, and specialists in each discipline of human resources. Joining our team will open the door to many opportunities for lateral and upward mobility. Role Overview: The Indiana State Personnel Department’s (SPD) Director of Learning & Development (Director) will oversee the development and delivery of training curricula for all State of Indiana employees relative to the areas of human resources, policy compliance, professional development, and management and leadership development, with an employee audience stretching from independent contributors to advanced leadership positions. The Director manages partnerships with state agency training teams and external vendors, providing state employees with robust and varied training opportunities relevant to their professional development. The position is responsible for developing and executing the business strategy and vision for the state's SuccessFactors Learning Management System (LMS), ensuring alignment with enterprise-wide learning goals and objectives. Additionally, the Director will also oversee the strategy and maintenance of a variety of programs that are relative to the experience of State of Indiana employees, including but not limited to, new employee orientation, manager onboarding, retirement planning, employee offboarding, summer internships, and education reimbursement. As a division, SPD's Learning & Development team is committed to using data-informed decision-making to meet the needs of our internal and external stakeholders. The team manages affirmative action plans, customer satisfaction surveys, employee engagement surveys, program evaluations, policy utilization rates, and learning assessments to strategize with all relevant parties. The Director will manage one or more staff, perform duties with a high degree of autonomy and/or independence, and will report to the Chief of Staff. Salary Statement: The salary for this position traditionally starts at $93,002.00 but may be commensurate with education or work experience. A Day in the Life: + Assess agency training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives. + Work with agency leadership to ensure training initiatives align with overall business goals. + Regularly review relevant resources to refresh curriculum and crosswalk with agency and employee needs; + Maintain a leadership presence through regular contact and interactions with internal and external agency partners and stakeholders; + Review training evaluations for trending strengths or opportunities; + Collaborate with internal and external stakeholders to understand training needs and ensure plans to develop materials to meet those needs. + Review and evaluate organizational and programmatic effectiveness, goal determination, and strategic planning, etc., and make recommendations for improvement. + Develop and coordinate plans, policies, resources, goals, vision, mission, and expectations of the agency or program. + Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development. + Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures. + Manage and oversee business validation of all security and functionality updates in SuccessFactors LMS. + Provide strong leadership with key stakeholders, including agency learning partners, to ensure optimal service delivery and alignment of features and functionality with enterprise standards and business goals. + Monitor the departmental budget including expenditures related to licensed technology and applications. + Coordinate, review, and evaluate the use of appropriate controls and standards for the agency. + Facilitate specialty training and development opportunities for topics related to SPD’s services and expertise upon request. What You'll Need for Success: + Thorough knowledge of agency and/or organizational program(s) and business practices; + Thorough knowledge of State programs and resources, public policy, and program evaluation; + Ability to develop and/or measure program outcomes, including an analysis of those outcomes; + Highly effective organizational skills to balance multiple statewide programs simultaneously with varying deadlines and tasks; + Well-developed professional judgment and critical thinking to maintain strong operational functions without interruption; + Ability to delegate work, set clear direction, and manage workflow. + Ability to identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives and to make recommendations. + Ability to work with internal and external customers to assess needs, provide assistance, resolve problems, and satisfy expectations. + Outstanding interpersonal skills with the ability to build relationships, establish credibility, and influence leaders at all levels. + Make sound, well-informed, and objective decisions, and ultimately perceive the impact and implications of decisions. + Ability to identify problems. determine accuracy and relevance of information, and to use sound judgment to generate and evaluate alternatives and to make recommendations. + Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may provide direct supervision for one or more staff members. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes: + Three (3) medical plan options (including RX coverage) as well as vision and dental plans + Wellness Rewards Program: Complete wellness activities to earn gift card rewards + Health savings account, which includes bi-weekly state contribution + Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities + Deferred compensation 457B account (similar to 401k plan) with employer match + Two (2) fully-funded pension plan options + A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: + 150 hours of paid new parent leave + Up to 15 hours of paid community service leave + Combined 180 hours of paid vacation, personal, and sick leave time off + 12 paid holidays, 14 on election years + Education Reimbursement Program + Group life insurance + Referral Bonus program + Employee assistance program that allows for covered behavioral health visits + Qualified employer for the Public Service Loan Forgiveness Program + Free Parking for most positions + Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws. If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected] . The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application. Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=indianaoff) to apply.