We are seeking a dynamic Director of Admissions to provide strategic leadership to our Admissions and Intake Department.  In this role, you will oversee all aspects of admissions operations, ensuring the seamless integration of functions within the department.  Key responsibilities include implementing strategic business development and marketing plans related to admissions, managing crisis triage and evaluation processes and fostering a team environment that promotes high-quality patient care and satisfaction.

In this key role at The Refuge, you can make a significant impact on the clients that need our assistance and contribute to organizational success.  If you are passionate about admissions, helping others and posses the requisite qualifications, you are invited to apply and be a part of delivering high quality healthcare services.

Essential Functions

Provide leadership to the Admissions and Intake departments and cultivate the function of the department as an integrated team. Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment. Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake and admission to the facility. Assign/distribute scheduled evaluations, intakes or admissions as dictated by request and facility census. Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake and admission services. Perform follow-up communication functions and generate recommendations for organization leadership. Develop and implement program policies and procedures that guide the provision of services. Responsible for the hiring decisions for the admissions and intake department personnel, provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services. Serve as a liaison with referral sources. Manage the finances of the department, prepare and monitor budgets and spending to ensure department operates within allocated funds. Determine and implement admissions best-practices, promote the facility and maintain a satisfied client base.

Position Requirements 

Bachelor's Degree, counselor certification or nursing license required; 6+ years' experience healthcare related admissions with Bachelor's. 3 years of work experience as a Director of Admissions in a substance use treatment facility preferred.