**Description** **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. **Title** : **Director, Amex Ethics Office – Americas & Reporting** American Express is committed to doing right by our colleagues. Acting with integrity and protecting our brand’s reputation is everyone’s responsibility, no matter where in the company you sit. The Amex Ethics Office (AEO) furthers this responsibility by managing the Amex Ethics Hotline (Hotline), the company’s official confidential whistleblower channel, where colleagues can raise concerns of violations of law, regulation or company policy, anonymously if preferred. The AEO ensures all concerns raised through the Hotline are referred to the appropriate internal team for review and investigation, as needed. The AEO owns the Code of Conduct and Code of Conduct Training and communicates to all colleagues regularly on the importance of ethics and integrity in everything we do, driving and sustaining a robust ethical workplace. The AEO also owns the company’s Conflicts of Interest program and the Code of Conduct Disclosure Portal, where colleagues must submit any relationships, outside business activities or board positions which may pose an actual, potential or perceived conflict of interest. The AEO facilitates the Investigations Working Group (IWG). In addition, the AEO’s Special Investigations Group investigates alleged colleague fraud, conduct risk and other business misconduct. Lastly, the AEO provides regular reporting to leadership and the Board on Hotline, investigations and ethics date trends and themes. The AEO sits in the General Counsel’s Organization (GCO), and within GCO, partners closely with the Global Litigation & Investigations Team, Employment Law Group and Global Security. The AEO also partners closely with teams outside of the GCO including the Colleague Experience Group/Colleague & Labor Relations, Conduct Risk Management, Global Compliance & Ethics and Control Management teams **.** This Director role reports to the **Vice President, Amex Ethics Office** . This role requires an individual who is a strategic thinker who exhibits exceptional judgment when addressing unique, dynamic and often challenging facts with advanced project management and communication skills. This role requires an advanced comfort level in handling highly confidential and sensitive information, often related to privileged legal issues, professionally and respectfully at all times. This role is responsible for leading key strategic projects and partnering with multiple business teams related to legal, regulatory, ethics and investigation information, operations and processes to provide end-to-end subject matter and project management support. **How will you make an impact in this role?** **Specific responsibilities include, but are not limited to** : + Triage and manage all Hotline reports originating from the Americas region, including referring matters to the appropriate internal investigative team(s), as well as the IWG, leadership and board as necessary, monitoring progress and confirming appropriate closure. + Prepare board and executive-level leadership presentations and deliver business unit and market and other key stakeholder leadership presentations. + Lead the AEO’s data and reporting workstream. + Manage the IWG process, weekly meetings and stakeholders. + Lead transformational AEO operational projects and other initiatives as required as part of continuous improvement of the AEO. + Lead the AEO’s Control Management responsibilities, including PRSA, GRM and TLM oversight. + Manage two AEO colleagues providing data, reporting, operational project management and other cross-AEO support. + Foster strong working relationships and communication with key business partners and senior leaders. **Minimum Qualifications** + Advanced ethics acumen and judgment with ability to handle sensitive legal, regulatory and conduct issues and maintain complete confidentiality. + Outstanding written and oral communication skills. + Strong leadership and interpersonal experience and skills with the ability to influence peers and senior leaders. + Successful track record of working with cross-functional teams in a legal, audit and/or financial services context. + Highly motivated self-starter who can provide strategic thought leadership and lead multiple projects at the same time. + Program or project management experience. + Advanced skills in Microsoft Office (i.e., PowerPoint and Excel) with the ability to quickly and easily leverage Microsoft PowerPoint to deliver executive-quality presentations. + Knowledge and experience working with technology teams and understanding the Agile methodology a plus. + Experience working in complaint triage, investigations, trend analysis and/or reporting a plus. **Preferred Qualifications** + Bachelors required + J.D., MBA, CPA and/or prior 5 years of working experience at a consulting or professional services firm preferred. **Qualifications** Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. **Job:** Legal **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25000450