Mission Statement:
·We, St Joseph’s Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Vision:
·To be world-renowned for passionate patient care and outstanding clinical outcomes.
Core Values:
·In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.
GENERAL SUMMARY AND PURPOSE
The Cardiology Operations Director is responsible for creating a delivery system that provides care to populations of patients in accordance with the mission and values of St. Joseph’s Health. The Director is responsible for growing the practices into a high quality, profitable and marketable line of business and has overall administrative responsibility for the operations of the outpatient cardiology offices and provider functions. Focused on outcomes, the Director advances the clinical, financial, patient experience and operational performance of designated value systems, and engages key stakeholders, to determine care delivery improvement and collaboration opportunities across the enterprise and community.
ESSENTIAL FUNCTIONS
Serves as Director for the Cardiology practices and affiliated practices. Collaborates with the other clinical and administrative directors in the cardiology service line, as well as other medical group operations directors. Coaches, mentors, delegates, empowers and acts as resource to managers, coordinators and colleagues. Develops/manages physician strategies, relationships, physician/clinician and Medical Director contracts in conjunction with the Medical Group President and/or CMO. Supports functions of the medical group board and corresponding joint operating committees. Assesses the goals and needs of key stakeholders in order to provide needed and valued services. Maintains specialty specific regulatory and accrediting body standards pertaining to the practices, such as ICAEL. Identifies best practices and works with clinicians to implement innovative approaches to improve care. Integrates regulatory, local and system requirements into daily operations. Works with teams throughout the organization to help reduce costs, enhance revenues, and achieve effective utilization and quality goals. Maintains accountability for development, implementation and financial management of the cardiology practices, including staffing. Oversees assigned clinical, non-clinical, and technical staff for the division. Develops strategies and methodologies to support and grow the business lines. Investigates the expansion or creation of new services in conjunction with other stakeholders. Meets organization’s customer service standards including interpersonal communication and professional conduct expectations. Fosters a collegial environment within and across service lines.
To perform this job successfully, an individual must be able to perform the competencies/essential functions satisfactorily with or without reasonable accommodation.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
This position operates in a typical office environment. The area is well lit, temperature-controlled and free from hazards.
Incumbent communicates frequently, in person and over the telephone, with people in a number of different locations on interpersonal, strategic, regulatory, and technical issues.
Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communications.
The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same period and adapt to interruptions.
Must be able to set and organize own work priorities and adapt to them as they change frequently.
Must be able to travel to the various sites (up to 50%) as needed (may or may not apply).
Must be able to adapt to frequently changing work priorities and be able to balance the needs and expectations of System Office, Regional Health Ministry, and TH leadership and colleagues.
QUALIFICATIONS
Bachelor’s Degree in Management or related healthcare fieldMaster’s Degree preferredAt least six (6) years successful management experience in a hospital or a medical office practiceProficiency with Electronic Medical RecordExcellent attention to detail and organizationEffective speaking and writing skillsCommitment to confidentiality and respectDemonstrated ability to handle multiple priorities in a deadline-driven environmentUnderstand and embrace a customer service focus.Ability to work independently, yet function collaboratively within a team.Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.