Leading an organization of Cloud Solution Architects to deliver value at customers with Azure Infrastructure technologies. As the Director Azure Infrastructure in the Customer Success Unit this requires:  

Guiding the team in identifying and evaluating trends and gathering customer/partner insights to map architecture and digital transformation solutions to customer/partner business outcomes.   

Guiding the team in developing and expanding existing impactful relationships with customer and partner architects, C-level technical decision makers (TDMs), and business stakeholders.   

Coaching team members to focus on customer/partner experience through efficient delivery.   

Driving adherence to Microsoft standards and recommended practices by setting expectations for the team around methodology and governance to ensure that the team identifies, communicates, and minimizes business and technical risks.   

Providing team with a holistic perspective of customer/partner challenges, industry trends, and competitor architectures to allow team members to engage with customers/partners, demonstrate Microsoft's value, and develop counter strategy.   

Accelerating innovation by coaching teams on building and/or modifying intellectual properties (IPs) rooted in domain expertise and/or industry acumen.   

Modeling how to engage constructively and transparently with the technical and/or business community locally and globally.   

In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.