Shanghai, Shanghai, China
21 hours ago
Director Customer Engagement & Planning

Core Job Responsibilities:

Develop and implement Go-To-Market modelBased on proper understanding of market dynamics, develop smart GTM plan for both growth and mature products to ensure a maximized opportunity captureEnsure GTM plan implementation across segmented market with clear strategy in segmentation and targeting, resource allocation and multi-channel cycle planDevelop a systematic GTM plan updating model to proactively accommodate new market dynamic, like VBP, new product launch, or other unexpected business scenario. Design and develop performance monitoring systemDesign a close-looped data-driven performance monitoring process and educate commercial teamDevelop and upgrade reporting system to support a insightful day-to-day performance trackingLead SFE BP team to partnership with commercial team for a better commercial execution, including GTM planning and execution, performance tracking and commercial execution improvementDesign and manage commercial incentive scheme, rewards and recognition programsDesign incentive scheme to ensure it in-line-with business strategyImplement incentive scheme, including calculation, overall incentive process management and educationDeliver insightful incentive analysis for a quality check and optimizationRealize operation excellence via creating proper and efficient operation process and executeDevelop and streamline sales operation process for better efficiency and effectivenessCreate agile operating model to support business modelEnsure cross team/function efficiencyAdhoc analysis to support management team to maximize business opportunity or risk mitigationAdhoc support in key global and China project

Minimum Education:

Bachelor degree in economics, business or statisticsMBA/master degree is preferred

Minimum Experience/Training Required:

10+ years of experience in an international healthcare businessStrong commercial understanding of Go to Market strategies, sales & marketing metrics; strong understanding of the sales processes and tools, segmentation and targeting, and deep understanding of core commercial processes and methodologies for how they work impact financial resultsMarket understanding and competitor intelligence- knowing market trends; familiarity of trends in healthcare, emerging business models, best practices Strong key stakeholder managementProject management experience and expertiseAdvanced analytical skills, strategic thinking and the ability to anticipate future trends and opportunitiesFluency in English (written and spoken)

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