**Job Summary** The Director of Datacenter & Hybrid Cloud Serviceswill lead and expand SHI's Datacenter & Hybrid Cloud Services practice, driving innovation and delivering exceptional solutions to our enterprise clients. This role encompasses managing professional services technical groups, and a robust services delivery partner ecosystem. You will lead a team of Managers, ensuring the successful design, implementation, and management of complex infrastructure and cloud solutions. **About Us** Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. **But the heartbeat of SHI is our employees – all 6,000 of them.** If you join our team, you’ll enjoy: + Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. + Continuous professional growth and leadership opportunities. + Health, wellness, and financial benefits to offer peace of mind to you and your family. + World-class facilities and the technology you need to thrive – in our offices or yours. **Responsibilities** _Includes but not limited to:_ + **Strategic Leadership & Practice Development:** + Develop and execute a strategic vision for the Datacenter & Hybrid Cloud Services practice, focusing on cutting-edge technologies and solutions. + Establish and maintain best practices for datacenter infrastructure, hybrid cloud platforms, advanced networking, and business continuity/disaster recovery (BC/DR). + Drive continuous improvement initiatives to optimize service delivery and enhance customer satisfaction. + Lead the development of service offerings related to modern datacenter design, cloud migration, network transformation, and BC/DR strategies. + **Team Leadership & Development:** + Build, lead, and mentor high-performing teams of technical professionals, including engineers & architects. + Provide coaching and professional development opportunities to enhance the technical expertise and leadership skills of team members. + Ensure the team maintains a deep understanding of industry trends and emerging technologies in datacenter, cloud, networking, and BC/DR domains. + **Customer Engagement & Solution Delivery:** + Act as a trusted advisor to clients, understanding their business needs and translating them into comprehensive technical solutions. + Oversee the successful execution of complex datacenter, cloud, and networking projects, ensuring adherence to timelines, budgets, and quality standards. + Drive the development of compelling proposals and presentations that articulate the value of SHI's services. + Ensure a world-class customer experience through proactive communication, responsiveness, and technical excellence. + **Technical Expertise & Collaboration:** + Maintain a strong understanding of datacenter infrastructure technologies (e.g., servers, storage, networking, virtualization), hybrid cloud platforms (e.g., AWS Outposts, Azure Stack, Google Anthos), advanced networking (e.g., SDN, SD-WAN, BGP, MPLS), and BC/DR solutions. + Collaborate with key technology partners (e.g., Dell EMC, HPE, Cisco, Microsoft, VMware) to drive joint solutions and initiatives. + Work closely with sales, presales, and other internal teams to ensure alignment and effective service delivery. + Ensure that the team is trained and certified on the latest relevant technologies. + **Business Development & Revenue Growth:** + Drive the growth of professional services revenue by identifying and pursuing new business opportunities. + Manage pipeline development and resource utilization to maximize profitability. + Develop and maintain strong relationships with key clients and partners. + Ensure that the team is able to properly scope and deliver on complex projects. **Qualifications** + Minimum 10+ years of experience in a leadership role within a technology services organization, with a focus on datacenter, cloud, and networking solutions. + Deep understanding of datacenter infrastructure, hybrid cloud platforms, advanced networking, and BC/DR technologies and best practices. + Proven track record of successfully leading and growing technical services teams. + Experience working with enterprise clients and managing complex projects. + Strong understanding of RTO and RPO as it relates to disaster recovery. + Experience with disaster recovery replication technologies. + Experience with network virtualization. + Experience with infrastructure as code. + Previous experience with IT management or technical sales management. **Required Skills** + Strong analytical and problem-solving skills + Strong desire and ability to teach, coach, develop technical sales & delivery team + Excellent communication, presentation, and interpersonal skills. + Ability to manage multiple projects and priorities in a fast-paced environment + Strong customer focus and a passion for delivering exceptional Azure-based services. **Additional Information** + The estimated annual pay range for this position is $140,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. + Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/19351/director---datacenter-%26-hybrid-cloud-services/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _US-Remote_ **Requisition ID** _2025-19351_ **Approved Min (Total Target Comp)** _USD $140,000.00/Yr._ **Approved Max (Total Target Comp)** _USD $250,000.00/Yr._ **Compensation Structure** _Base Plus Bonus_ **Category** _Technical Presales/Post Sales_