Job Title

Director Engineering

This role will be Engineering head for several Airline deliveries in APAC region and will be based in Bangalore. The model that will be followed will be competency centers with dedicated teams. The major responsibility will be in the digital deliveries. However, it is already expanding into various other deliveries areas like payment etc. There are several important and strategic airlines in the APAC region and there are upcoming opportunities as well. The team size would be about 60 to 80 members spread across Bangalore, Hongkong, China, Australia etc. The team will comprise of several Senior managers, managers, developers, QAs, Product Owners / Product Managers.

The role will also need to discuss and work with customer closely in terms of Techno functional workshops, Regular and steering co meetings and may also involve travel to customer locations based on need.

We are well organized in SAFe methodology over last years. There will be strong collaboration needed amongst various stake holders within Services organization, product trains, Delivery organizations, Professional Services organizations, and account teams.

Main Responsibilities

The Engineering head of APAC CC leads a department of approximatively 60 Business analysts, Software Developers, and Quality engineers in Bangalore.

The Competency Centres(CCs) manages the ecommerce deliveries of the transactional flows for several airlines. This is the critical piece of any airline in its .com and it is important the organization structure, the team can secure this working 24/7

The Engineering head of these CCs has to support the customer in their vision. Engineering Head will work closely with Customer Centre head based in various locations. Engineering head will be responsible for defining the strategy for the organization, reviewing the resource plans and help defining a vision and strategy for the Competency centre. 

Skills & Knowledge – Technical / Functional and Managerial

On top of the eCommerce deliveries for the competency Center, the Engineering Head of eCom CC will have the below major role that make the challenge bigger:

Quality of all eCom deliveries as per customer Roadmap.Production support activities and timely responses of any incoming incidents or issuesInteractions with other Digital stakeholdersResponsible for alignment of APAC SAFE Train

Required profile :

Strong technical/functional/business/ commercial awarenessStrong interpersonal relationships with both internal and external interfacesRequire communication skills to influence both internally and externallyTravel business acumenTechnical excellence and visionCustomer focus mind-setChange management abilitiesRecognised people management skills at department levelOperates with no or very limited supervision

Result Leadership

Validate team plans according to budget and capacityReport on team activitiesManagement of budget, financial and resource planning for area of responsibility.Execute business plans medium/long term and contributes to strategies development impacting the CCEvaluate risks and propose mitigation actions

People Leadership

Empower and support teams to act efficiently on their key of software engineering and business analyst and quality engineering missionsEmpowering, Provide challenges and development opportunities for its staff and its management teamContribute to people's growth and development (incl. assessment, development, coaching, motivation)Organise the knowledge transfer within its groups, cross teams and cross sitesIntroduces and drives change at organizational level

Thought Leadership

Provide leadership and share direction to multiple stakeholders in Account management and R&D organisationResponsible over technical/functional/business strategy for area of responsibilityDecisions are guided by functional strategies, objectives and priorities plus resource availabilityNavigates political landscape in the organisationMakes complex decisions in a timely manner, managing risks and consequences.

Key Stakeholders

Competency centers stakeholdersAmadeus R&D stakeholders in the Services scope and in the regionAmadeus Account Management for Competency centersResponsible for alignment of APAC SAFE Train

Required profile :

Strong technical/functional/business/ commercial awarenessStrong interpersonal relationships with both internal and external interfacesRequire communication skills to influence both internally and externallyTravel business acumenTechnical excellence and visionCustomer focus mind-setChange management abilitiesRecognised people management skills at department levelOperates with no or very limited supervision

Result Leadership

Validate team plans according to budget and capacityReport on team activitiesManagement of budget, financial and resource planning for area of responsibility.Execute business plans medium/long term and contributes to strategies development impacting the CCEvaluate risks and propose mitigation actions

People Leadership

Empower and support teams to act efficiently on their key of software engineering and business analyst and quality engineering missionsEmpowering, Provide challenges and development opportunities for its staff and its management teamContribute to people's growth and development (incl. assessment, development, coaching, motivation)Organise the knowledge transfer within its groups, cross teams and cross sitesIntroduces and drives change at organizational level

Thought Leadership

Provide leadership and share direction to multiple stakeholders in Account management and R&D organisationResponsible over technical/functional/business strategy for area of responsibilityDecisions are guided by functional strategies, objectives and priorities plus resource availabilityNavigates political landscape in the organisationMakes complex decisions in a timely manner, managing risks and consequences.

Key Stakeholders

Competency centers stakeholdersAmadeus R&D stakeholders in the Services scope and in the regionAmadeus Account Management for Competency centers

Education and  Years of Experience

B.E. / B. Tech (Comp Sci)  from Tier-0, Tier-1 and  15+ years of experience on architecture, design, development and testing

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.