Director, Field Human Resources |
About Sally Beauty Holdings, Inc.
At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
About the role
The Director, Human Resources works closely with business leaders and people managers to shape the organization HR strategy, anticipating trends and bringing strong understanding of business and associate requirements in stores, distribution centres, field teams and shared services. The position collaborates across business segments to assure best practices in HR are identified, shared and aligned with the company’s short- and long-term objectives.
Responsibilities
In partnership with business leaders and people managers, responsible for planning and executing on HR components of business decisions including organization design, workforce management, talent development, change management, and associate engagement. Serve as coach, counsel and adviser to HR Business partners and business leaders to drive development of leadership and talent capability and competencies as well as assuring associate engagement and inclusion for organization effectiveness. Champion associate engagement through effective communication, culture, associate value proposition in the workplace. In collaboration with HR functions and HR leader peers, develop and deploy workforce management strategies, policies, programs and services that scale and enable current business needs and prepare the business for the future. Participate as member of HR leadership team to provide insights and drive enterprise-wide human resources objectives, initiatives and projects. Determine course of action for associate relations issues at all levels in alignment with organization values, policies, guidelines and governance standards. Lead, coach and develop HR team members to build and foster a high performing, results driven HR team. Partner with business and HR leadership team to drive alignment of business objectives and priorities across field and enterprise levels of business. Maintain strong relationships with executive leadership serving as HR and talent expert.
Knowledge, skills & abilities requirements
Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred. A minimum of seven (7) to ten (10) years in progressive HR Generalist experience required. Two (2) to five (5) years in a HR leadership position, overseeing a team strongly preferred. High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities. Strong project management and operations skills with demonstrated ability to manage large-scale projects and initiatives using influence and indirect management skills. Strong time management skills with the ability to prioritize multiple functions and tasks and manage on time delivery of work. In-depth knowledge of employment laws, compliance, and HR best practices.
Competencies & attributes
Passionate Learner – seeks information from a range of sources; open to feedback and takes action; is inquisitive about the business and allocates time to learning; interprets information and applies learning, realigning and reshaping projects to ensure innovation and continuous improvement Flexible & Agile Adapter – adaptive and can effectively navigate functional changes; steers through ambiguity, adapting or developing new plans; focuses on achieving project successes; resilient in pursuing the end goal; keeps calm under pressure; able to lead others and to keep perspective. Talent Builder – leads the talent processes and sets expectations with team; understands the correlation between talent and functional performance; able to identify and evaluate talent; predicts skills required for the future; encourages an inclusive culture and recognizes contributions of others; invests time to mentor/coach others; empowers, delegates, and motivates the team Effective Communicator – articulates in an appropriate and accurate manner; emotionally astute and agile while remaining authentic to own style/self; uses data/information in a relevant, concise, and candid manner; proactive and timely in sharing information; encourages all associates to express their views and opinions; demonstrates active listening and asks probing questions Team Builder – demonstrates teamwork/collaboration within SBH; follows best practices and processes to prioritize partnering; driver of information sharing and collaboration; builds effective teams and values input from various sources and levels; humble when operating within a team; coaches direct team about the importance of inclusion, holding self and others to a high standard Customer Focused Partner – demonstrates a solid understanding of the customer; understands internal and external customer needs and contributes to improving the associate and customer journey/experience; considers how activity impacts the customer; is an advocate of the customer; seeks customer feedback; holds self and team accountable for improving the customer experience Strategic Thinker – progressive leader bringing new, strategic thinking/ideas; able to bring them to life; considers near-term strategic issues facing function; works with others to develop progressive and cost-effective strategies; uses a broad range of data and information sources; balances risk with innovation; considers strategies that improve efficiencies and scalability within department Big Picture Thinker – displays an understanding how various functions operate; predicts how trends could impact department; develops plans with other functions to initiate action/change; adopts an inclusive leadership approach; seeks feedback, reviews progress, and adapts plans for better outcomes; develops insights into other departments and understands interdependencies Results Driver – effective at driving and delivering on plans; holds self and others accountable to a high standard of results, goals, and delivery; implements processes/systems to drive results and continuous improvement; good with time management; focuses on the right priority; uses resources wisely; demonstrates grit and determination, desiring the whole team to succeed Problem Solver & Decision Maker – able to consume relevant data from business sources to fully frame the problem/decision; identifies, gathers, and examines relevant information; engages the right people in the decision making to solve challenges; considers importance/impact of decisions against relevant factors including costs, risks, volume of work, and degree of change to function
Working conditions & physical requirements
Hybrid or remote work options depending on company policies and location. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
The work is sedentary; however, occasional travel to company locations may be required. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.
Benefits
We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
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