Overview This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Raleigh, NC, Charlotte, NC or Phoenix, AZ. The Director First Line Risk Management position is responsible and accountable for oversight and management of Business Unit (BU) risk activities across the horizontal functions (e.g., Credit, BSA/AML, Conduct, Third Party Risk) within the General Bank. This leader will serve as the primary point of contact and communicate with other front line risk advisory leaders, business unit leaders, and risk / compliance partners. This position is part of the General Bank First Line Risk Management organization and will manage a team of business advisory first line risk management professionals. Participates in strategy discussions and provides input to promote an environment of risk awareness and risk ownership across the organization. Builds and develops collaborative partnerships with senior management across lines of business, internal departments, Risk Management program leaders, peer First Line Risk Managers, and other stakeholders to enhance BU risk management capabilities. Manages the recruitment, training, and development process for staff. Responsibilities Risk Strategic Activities - Works with senior management to create risk management strategies ensuring key risks are appropriately managed and are aligned. Provides BU risk considerations for business/strategic plans. Effectively challenges risk programs outputs, ensuring bank and regulatory alignment. Manages and recommends enhancements to internal controls, ensuring control testing is in place and results are in line with the Control Standards. Risk Oversight - Develops BU Risk Reports that provide comprehensive view of risks that impact the BU and reviews risk and control performance to ensure clarity. Identifies and summarizes Top and Emerging trends in BU Risk Management, making recommendations to address impact. Manages the tracking and reporting of key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Oversees and ensures that established BU Risk Limits are appropriately incorporated into core processes and are aligned with the Bank's risk appetite. Risk Governance - Supports BU participation in relevant risk governance group meetings utilizing advanced understanding of the BU operations, risks, controls and related laws and regulatory guidance. Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Drives the implementation of program policies, standards, and procedures. Ensures timely communication around current and emerging issues and regulatory requirements. Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Participates in mandatory risk training and educates BU personnel on key risk programs and topics. Develops and manages short- and long- term staffing needs. Qualifications Bachelor's Degree and 10 years of experience in Enterprise Risk or Operational Risk, Audit, or Compliance OR High School Diploma or GED and 14 years of experience in Enterprise Risk or Operational Risk, Audit, or Compliance Preferred Education: Advanced Degree Preferred Area of Experience and Qualifications: Financial Services, Project Management or Consulting (internal or external), Knowledge of operational and enterprise risk management including identification, assessment, and escalation of risk issues., Ability to track and coordinate large, complex processes, Knowledge of regulatory guidance pertaining to enterprise and operational risk as well as risk control frameworks, PC Skills including Microsoft Visio, Excel, and PowerPoint -Compliance certifications and/or knowledge of regulations to include, not limited to FCRA, UDAAP, BSA/AML, etc. -Business functional knowledge and/or leadership functions to include customer life cycle processes (onboarding, servicing, disbursements, closing) supporting various lending products and customer segments (consumer, business, commercial). -Knowledge of Large Financial Institution risk programs, practices, and control frameworks. -Knowledge of various banking and government regulatory requirements, guidance, and processes. -Solid problem-solving skills with ability to collaborate and influence associates, senior management, and various committees. -Proven experience of leading numerous risk deliverables and/or projects concurrently. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.