We are pleased to announce an opening for a Director for the Global Operations Systems Excellence team within Global Operations at GN. This strategic position is key to prepare GN for the future by establishing a digital backbone for Global Operations.

The role involves end-to-end strategic business application ownership and governance, ensuring seamless integration and functionality across all platforms. This position will be vital in creating a digital center within Global Operations focused on encouraging innovation and high-quality digital initiatives.

The team you will be part of

Our new Director will report directly to the Head of the Strategy and Management Office in Global Operations and will manage and set the strategic direction for a team of highly capable professionals. You will be accountable for the synergy between our supply chain technology and the operations strategy.

You will serve as Trusted Advisor to the Global Operations leadership team, effectively bridging between Global Operations and GN DDI (Digital Data and IT). This calls for a forward-thinking mindset to integrate technological capabilities with the overarching business strategies.

As a role model for a team of experts, the Head of Strategy and Management Office and you will inspire and guide their team to reach optimal results and deliver innovative solutions that support GN's strategic goals.

Your contribution is appreciated, and you will

build, lead and mentor a growing Systems Excellence team who delivers innovative products in advanced technologybe a strategic advisor to the Global Operations leadership team and the COOensure high operational stability and standards for solutions live in productionCollaborate with the DDI (Digital Data and IT) organization to decrease the number of incidents and improve resolution timeEnsure prioritization and end-to-end alignment of enhancement initiatives in scopeResponsible for creating and deploying a coherent global solution that encompasses all relevant processes and supporting IT applicationspromote innovation and continuous improvement initiatives within the Systems Excellence team to enhance operational efficiency

To perform in the role, we imagine that you

have several years of experience in relevant business roles with a background in supply chain or operations and proficiency in ERP systems, Advanced Planning Systems, or Salesforceable to develop and articulate a clear vision for the digital backbone within Global Operations aligning with the overall operations strategyhave experience in building relationships and securing buy-in from various stakeholders including senior leadershipdeep understanding of supply chain processes and their integration within broader corporate processesFluent in English both written and spoken

In addition, your personal skills include:

Analytical skills both quantitative and qualitative and can communicate effectively across various levels in the organization and present complex information clearlySolution-focused and organized mindset with a structured and reliable approach managing personal deliverablesMotivated, insightful, and poised to assist in advancing our goals

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferrable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than 20 March 2025. Applications are assessed on a continuous basis, so don’t wait to send yours. 

On a time crunch? Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy. 

If you would like to know more about the position, please contact Head of Strategy & Management, Global Operations Mads Lomholt by email mlomholt@gn.com.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.

We hope you will join us on this journey and look forward to receiving your application.

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