About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Director II Channel Sales will be responsible for the development and management of strategic partner accounts and opportunity pipelines for a small to medium team. Key activities include providing leadership to a team of Channel Managers, partner portfolio management, sales and services program execution and engagement, as well as partner readiness and enablement.

The Main Responsibilities Recruit new partners into the partner programIdentify, establish, penetrate, and strengthens key alliances in the telecommunication and technology community to position the company for new sales opportunitiesStrengthen relationships with partners, ensure a positive partner experience, understand the key drivers of each partner's value proposition; and influence partners.Define, develop and deploy long-range partner enablement strategies.Manage a team of Channel Managers to develop sales in the designated account base by working with partners to identify new sales opportunities. Sales activities may occur with or without partner involvement and include: Coordinating executive visits for strategic sales, customer appointments, networking, and other strategies to ensure positive partner experienceProvide accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements. Review information provided by Channel Managers and report to upper management.Build a high-performance team; hire and retain the right talent in the right roles; set goals, delegate work, ensure accountability; develop and empower direct reports to make decisions and act.Demonstrate company’s values, maintain a positive open demeanor, encourage different points of view, move team forward through change; provide timely information; communicate context for business decisions; recognize accomplishments; foster teamwork and collaboration.Manage a team of Channel Managers to develop and implement actions to create additional opportunities to cross-sell and up-sell accounts to increase overall total end customer and partner business with the companyAssist with creating account plans and strategies to win new business from existing customersDefine, develop and deploy long-range partner enablement strategiesDesign and implement sub agent incentive programs to drive salesProvide input on partner training content and process based on communications with partners, industry best practices, or recommended process improvementsDevelop further knowledge of new technologies and selling points which include enhancing expertise in the company's product application technologies. Coordinate with Partner Sales Manager on customer messaging and contact protocol.Serve as an escalation path for end customers or partners to ensure excellent customer experience. Assist with Accounts Receivable activities for assigned partner base.What We Look For in a Candidate

Qualifications

A degree in a related field or applicable years of experienceMinimum of 7 years’ experience in Partnership Sales leadershipAdvanced understanding of company telecommunications products and network capabilitiesStrong written and verbal communication skills; must have the ability to build relationships over the phone and influence and direct a team of employee ownersAdvanced understanding of telecommunications industry and indirect sales modelAdvanced analytical skills; must be able to work through complex issues with a methodical approach; analyzing complex issues, distilling and communicating relevant aspectsIntermediate MS Office Suite knowledge and usage; must have the ability to learn and work in internal company applicationsProven success working under pressure with tight deadlinesAbility to travel as needed (Approx. 50%)

 

Preferred Qualifications

Advanced understanding of company financial measures.

 

 

 

 

Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$136,437.00 - $181,913.00 in these states: IA  IN  KS  KY  MO  OH  WI 

$150,087.00 - $200,109.00 in these states: IL 

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:BenefitsBonus Structure What to Expect Next

Requisition #: 336315

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

 

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

 

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline
02/04/2025