**Director (International Student and Scholar Services)** **Bookmark this Posting** **Print Preview** **|** **Apply for this Job** **Please see Special Instructions for more details.** Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major. **Posting Details** Position Information **Posting Number** S06032P **Position Title** Director (International Student and Scholar Services) **Department** International Education **Location** Arlington **Job Family** Student Services **Position Status** Full-time **Work Hours** Standard **Work Schedule** Monday-Friday, 8am-5pm **Open to** External and Internal **Salary** Salary is commensurate based on qualifications and relevant experience. **Duration** Funding expected to continue **Pay Basis** Monthly **Benefits Eligible** Yes **Benefits at UTA** We are proud to offer a comprehensive benefits package to all our employees at the University. **https://www.uta.edu/hr/employee-benefits** To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link: **https://resources.uta.edu/hr/services/records/compensation-tools.php** **Job Summary** The Director of International Student and Scholar Services directs and oversees all functions of International Student and Scholar Services (ISSS). Provides strategic planning, goal development, and assists with budgetary decisions on resource allocation for ISSS. Develops and implements business practices and processes to ensure strong customer service. **Essential Duties and Responsibilities** + Responsible for oversight and management of ISSS. + Provides direct supervision to ISSS Associate Director, Director of Technology and SEVIS Management, Lead Customer Service Representative (Intake & Reception area), and Senior Advisor. + Oversees workflow planning and business practices, deals with complaints and escalated cases within University community. + Manages crisis involving international students, scholars and their families. + Prepares Divisional assessments & reports for ISSS, annual scholar reports and governmental compliance, leads ISSS efforts in University and governmental audits pertaining to J-1 scholars and F-1 students. + Directs and oversees Form I-17 recertification for F-1 student program. Prepares and submits DS-3036 program re-designation application for J-1 scholar program. + Evaluates and hires ISSS staff, updates job descriptions, evaluates ISSS staff training needs and annual training budgets, and performs other budgetary duties as assigned by Executive Director. + Oversees communications with departments regarding procedures affecting international students and scholars. + Oversees planning, presentation, and advertising of training programs to ISSS staff, students, scholars, university community, and beyond (int’l education community). + Coordinates Office efforts in representing ISSS on University Committees, working with governmental agencies on compliance, and collaborating with other institutions. + Collaborates with other OIE units, Division of Student Affairs, and other university departments to enhance and improve OIE processes. + Performs other duties assigned. **Minimum Qualifications** + Master’s degree in a related field. + Five (5) years of experience in the field of international education. + Three (3) years of supervision and management in International Education. + Expertise in immigration regulations related to international students and scholars. **Preferred Qualifications** + Experience working with large international student and scholar populations. + Experience developing scalable business processes using Sunapsis. + Experience living and/or working overseas. + Well versed in visa regulations outside of Fs and Js. **Knowledge, Skills and Abilities** + Demonstrated knowledge/familiarity with the SEVIS system, Sunapsis, PeopleSoft, Imaging Systems, and MS Office. + Attention to detail and ability to work under pressure to meet deadlines. + A demonstrated student-centered approach and an understanding of student development, higher education, and the ISSS field. + Demonstrated ability to work effectively with faculty/staff and other relevant stakeholders, as well as students and scholars from diverse cultural backgrounds. + Excellent communication skills both written and verbal. **Other Requirements** **Working Conditions** **Special Conditions for Eligibility** + US citizenship or US Permanent Residency. **CBC Requirement** It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University. **EEO Statement** It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy. **University Information** The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution. UTA ranks No. 4 nationally in Military Times’ annual “Best for Vets: Colleges” list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA’s $22.2 billion annual economic impact on Texas. Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at **https://www.uta.edu/administration/president/strategic-plan/rise100** . The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact. **ADA Accommodations** The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email **ADADocs@uta.edu** . Posting Detail Information **Number of Vacancies** 1 **Open Until Filled** **Minimum Number of References Required** 3 **Maximum Number of References Accepted** 3 **Special Instructions to Applicants** Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major. **Requirement Questions** Required fields are indicated with an asterisk (*). 1. *What is the highest level of education attained? 2. GED 3. High School Diploma 4. Associate's Degree 5. Bachelor's Degree 6. Master's Degree 7. PhD or equivalent 8. *How many years of supervisory experience do you have? 9. None/less than 2 years 10. 3 to 4 years 11. 4 to 5 years 12. 6 or more years 13. *How many years of professional experience do you have in the related field? 14. None/less than 2 years 15. 2 to 3 years 16. 4 to 5 years 17. 6 years or more **Documents Needed To Apply** **Required Documents** 1. Resume or CV 2. Cover/Interest Letter **Optional Documents**