Company Description

PSI is a leading Contract Research Organization (CRO) with about 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights our commitment to delivering high-quality, timely services across a broad spectrum of therapeutic indications.

At PSI, we foster an environment where a diverse range of colleagues feel welcomed and valued. Our inclusive culture is a cornerstone of our success, enabling us to attract and retain top talent globally.

We are not just about conducting clinical trials; we are about building a community where every team member has the opportunity to thrive and contribute to groundbreaking advancements in the pharmaceutical industry.

Job Description

We are seeking a highly skilled and dynamic professional to lead our IT Infrastructure Services team. In this role, you'll oversee critical departmental functions, drive the development and implementation of cutting-edge IT infrastructure strategies, and ensure our systems remain robust, reliable, and secure. Your expertise will directly shape PSI's technological roadmap. If you have a passion for leadership, technical excellence, and impactful IT solutions, we want to hear from you. 

Department Management

Hires and dismisses IT Infrastructure Services staffOversees initial and ongoing training of IT Infrastructure Services staffEvaluates performance, facilitates professional development and career advancement of departmental staff

IT Infrastructure Management

Develops, implements and manages a 24x365 IT infrastructure of the company, ensuring its scalability, integrity, performance, economy, and reliabilityCommunicates with partners across the company and with company management to ensure that IT infrastructure-related agendas are tied to overall company objectives and create competitive advantage for PSIActs as liaison for IT infrastructure needs between company management and PSI departmentsAssists and consults other company departments on the use of PSI IT infrastructure servicesApproves and supervises strategic plans and concepts for the design of company-wide IT infrastructure and oversees compliance, follow up and support thereofOversees the development of PSI IT technology roadmap for automation, network monitoring, cloud, infrastructure and securitySupervises and manages IT projectsDevelops IT infrastructure disaster recovery and business continuity plansPlans the IT infrastructure budget and communicates its priorities to company management and to direct reportsSupervises and controls purchasing of infrastructure hard- and software across PSISupervises IT managers and provides them with strategic guidance and visionPrepares for and attends quality assurance systems audits, both internal and external pertinent to IT Infrastructure Services

Information Security

Defines and leads the implementation of security controls (Security Operations Center, Identity Access Management, Endpoint Security, etc.)Leads operational engagement and manages metrics for measuring Information Security maturityTracks and coordinates Information Security involvement in business-driven technology projectsKeeps abreast of Information Security trends, articulates security-related topics and principles in business termsDrives the delivery of Information Security plans and implementation of leading practice controls, based on proactive defense principles and strategiesLeads the team of Information Security SpecialistsImplements ISO 27001Is responsible for Security Risk Management, supports the life cycle of security risk assessmentsAssesses and addresses deviations from security policies and contractual security provisions, develops effective strategies to mitigate identified information security risksSupports security incident response team in resolution and close of investigations of security incidents, takes responsibility of postmortem and remediation plansTrains and consults PSI staff on information security awareness and procedures

QualificationsMinimum of 7 years' experience in IT5 years+ experience in Information Security related fields and/and or risk managementExperience in a managerial positionDegree in Computer Science Information Systems, or Information TechnologyOne or more technical security certifications: CISSP, CISM, CCSP, CISASolid understanding of computers and computing environment, including operating systems, networking, distributed computing environments, databases, and programming languagesAdvanced skills in administrating of well-known operation systems and platformsAdvanced proficiency in current Microsoft products and solutionsAdvanced proficiency in current Cisco products and solutionsKnowledge of IT security technology, architecture and processesKnowledge of information security management systems and relevant industry standards and control frameworks (in particular ISO270xx, CIS Controls, ICH CEH)Knowledge of IT-related regulatory and legal requirementsExperience with security operations and incident response/handlingExperience leading advanced and complex projects and initiativesFull working proficiency in English