The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the primary responsibility of the Executive Director International Marketing to maintain a customer base while using appropriate judgment to make decisions regarding casino customer requests.

THE DAY-TO-DAY:

Determine and evaluate customers’ casino activity to provide corresponding incentives and use authorization to approve low amount of allowance (room, food, beverage, events tickets, promo chips, free play, airfare, or discounts).

Charged with taking into a larger role of developing property’s customer base to increase customer development efforts.

Authorize and grant low amount of marker authorization limits to qualifying customers.

Understand process for critical business decisions regarding customer credit lines, allowances, and comps.

Manage casino patrons to profitable levels.

Work in conjunction with Casino Marketing, Marketing Executives and on-property personnel to assist and facilitate qualified in-house casino customers.

Attend special event functions when appropriate to promote marketing efforts and greet customers.

May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.

Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.

Resolve customer disputes and complaints to the satisfaction of the customer and the company.

Comply with local laws, Title 31 and attend all mandatory compliance and training sessions.

MINIMUM REQUIREMENTS:

Bachelor's degree or equivalent experience

5+ years of prior relevant marketing experience in the casino marketing industry.

Must be able to communicate effectively in the language from assigned region: Latin America Marketing –Spanish and/or Portuguese etc.

THE PERKS & BENEFITS:

Health, vision, and dental insurance

401k plan

Paid lunch breaks with access to the Employee Dining Room

Professional development opportunities

Tuition reimbursement 

Exclusive discounts on entertainment, food, hotel stays, and more.

Are you ready to JOIN THE SHOW? Apply today!