About the Role: Grade Level (for internal use): 13 About the Role: Director – Market Intelligence Commissions The Team: The MI Commission team is integral to the Market Intelligence division, managing and executing sales incentives for a division with over $4.5B in Revenue and approximately 1,500 employees on commission plans. As a global team spanning the USA, Canada, UK, and Pakistan, we are dedicated to delivering exceptional customer experiences to our sales team. We ensure accurate and motivating commission plans, driving revenue growth and fostering a collaborative, high-performance environment. Responsibilities and Impact: Lead the commissions team for Market Intelligence division ensuring plans are set and executed upon to motivate our sales organization Partner with sales organization to create design changes and SPIFFs to accelerate results Create operational efficiency within team, ensuring accurate data transfer from Salesforce to Xactly and adherence to individual commission plans. Develop and implement process improvements to automate and enhance the accuracy of data ingestion and transformation, utilizing tools like Alteryx. Establish and manage an efficient support process for commission inquiries, setting and achieving SLAs to enhance the client experience for the sales team. Partner closely with the Customer Growth Office (CGO) to improve data quality. Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $A to $Z. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for a sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here. What We’re Looking For: Basic Required Qualifications Bachelor's degree in Finance, Business Administration, or a related field. Extensive experience with commission software, particularly Xactly, and CRM systems like Salesforce. Proven track record of leading operational teams and improving processes for efficiency and accuracy. Experience working on a commissions team within a subscription-based company. Experience leading a commissions team within a subscription-based company. Experience with automation and process improvement initiatives in a financial operations setting. Familiarity with other data analytics tools and platforms beyond Alteryx. Additional Preferred Qualifications: Strong leadership skills with a focus on team development and client experience enhancement. Advanced degree in Finance, Business, or a related discipline. What Success Looks Like in 2025: Reduce the time required for the team to execute and QA the commission process, improving both the quality and timeliness of results. Advanced degree in Finance, Business, or a related discipline. Experience leading a commissions team within a subscription-based company Experience with automation and process improvement initiatives in a financial operations setting. Familiarity with other data analytics tools and platforms beyond Alteryx. Strong leadership skills with a focus on team development and client experience enhancement. Successfully convert disparate commission processes into a unified system that extracts data from Salesforce, processes it through structured ETL tools like Alteryx, and loads necessary files into Xactly. Document processes thoroughly to enhance role fluidity and ensure seamless coverage during PTO. Establish monthly reporting on commission payments and performance, providing transparency into the drivers of results. Develop the capability to deliver detailed insights into commission forecasts, ensuring clear visibility into P&L impacts. Implement a clear process for handling cases and exception requests from the sales team, with the ability to report on SLAs and customer satisfaction. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), FINANC103.2 - Middle Management Tier II (EEO Job Group) Job ID: 310404 Posted On: 2024-12-16 Location: New York, New York, United States