**Duties & Responsibilities:** + Develops, refines, and executes Medicare telesales strategy, including partnership with Dial America and across the various sales channels + Leads efforts with supporting areas (e.g., Analytics, Development, etc.) and stakeholders within the Medicare Sales team to define and implement enhancements to tele sales capabilities + Leads cross-functional meetings to drive to decisions, identifying and tracking follow-ups + Provides decision support by working with stakeholders to distill information and organize recommendations with leadership. Anticipates requests for additional information, supports with research and analysis, and surfaces key takeaways + Manages range of telesales initiatives of varying complexity, shifting from strategic to tactical as needed + Identifies opportunities for efficiency and improvement in all initiatives + Supports VP in the development and management of the annual Medicare tele sales operating budget + Partners with Legal, Regulatory and Compliance to ensure compliance with CMS regulations and Healthfirst policies and procedure **Minimum Qualifications:** + Bachelors degree required or relevant experience + Accident & Health license + 5 + years of experience in a rapid-growth environment + Past leadership position managing a Telesales team + Knowledge and understanding of Medicare Advantage, as well as broader the Medicare product spectrum **Preferred Qualifications:** + Masters degree + Strength in creating clarity from complexity and ambiguity + Superior written and verbal communication skills, delivering messaging (written, oral, presentation) that are clear and persuasive + Excellent analytical & problem-solving skills + Demonstrated ability to self-motivate, work in teams, and be flexible within a fast-paced and changing environment. + Strong analytical skills, coupled with decisive decision making + Drives accountability self and matrix + Excels in a team environment, building emphatic trust across stakeholders + Willingness to roll-up sleeves as an individual contributor while also delegating and driving success through others + Displays and exemplifies courageous leadership of small-to-medium-sized teams + Proven track record of success working collaboratively in a highly matrixed enterprise with multiple stakeholders WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.