Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
The Director Merchandising is a pivotal role responsible for the management and strategic direction of a merchandising unit. This role involves making significant contributions to the formulation and execution of merchandising business strategies and operating plans. The incumbent will impact and guide the organization's business performance and financial results, customer satisfaction, and partner relations. The Merchandising Director is responsible for providing the strategic direction of a Merchandising business unit, leading a Merchandising team, partnering with leaders of the sales organization to help retain customers and partnering cross-functionally with leaders in Marketing, Finance, and Pricing to drive successful business outcomes
Key Responsibilities:
• Develop and implement merchandising strategies that align with company goals and market trends
• Oversee the selection and assortment of products, ensuring a balanced and profitable inventory mix.
• Establish and maintain relationships with suppliers and vendors to negotiate favorable terms and secure high-quality products.
• Analyze sales data and market research to identify opportunities for growth and areas for improvement.
• Coordinate with the marketing team to plan and execute promotional campaigns and product launches.
• Develop and manage the merchandising budget, including annual planning and ongoing forecast updates ensuring cost-effective operations and maximizing ROI
• Monitor inventory levels to optimize stock turnover and reduce excess or obsolete inventory.
• Lead, mentor, and develop the merchandising team to achieve departmental and organizational objectives.
• Work closely with marketing, sales, and supply chain departments to ensure alignment and efficiency.
What you bring to the table:
• Strong leadership and team-building skills to motivate and guide a diverse team.
• Exceptional analytical skills to interpret sales data and market trends.
• Proficient in negotiating terms with vendors and suppliers.
• Ability to think strategically and translate strategies into actionable plans.
• Superior verbal and written communication skills.
• Flexibility to adapt to changing market conditions and organizational priorities.
• Strong problem-solving skills with a focus on innovative solutions.
• Ability to work effectively in a cross-functional team environment.
What’s needed – Basic qualifications:
• 10+ years in merchandising, buying, or product management roles.
• 5+ years in ecommerce and/or omnichannel merchandising
• 5 years of experience managing teams of five or more employees.
• Proficiency in data analysis and interpretation using tools like Excel or BI software.
• Experience in vendor negotiations and relationship management.
• Demonstrated ability to manage budgets of $300 million or more.
Preferred Qualifications:
• MBA or equivalent advanced degree.
• Experience in the retail ecommerce industry, preferably within our specific market segment
• Familiarity with merchandising software and ERP systems.
• Professional certifications such as Certified Professional in Supply Management (CPSM).
• Experience working with international suppliers and understanding of global market trends.
• Proven experience in leading large-scale projects or initiatives.
We Offer:
• Inclusive culture with associate-led Business Resource Groups.
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.