**Our Company** Empatia is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day. **Overview** We are looking for a **Director of Advanced Illness Management (AIM)** to join our team. This position will directly report to the VP of Palliative Care and is responsible for the overall clinical and financial operations of the Advanced Illness Management Program. + Establish, implement, and evaluate goals and objectives for advanced illness management that meet and promote high standards of quality clinical care and sound financial success + Meet growth and development targets, both clinically and financially, at the branch level + Manage all expenditures in a fiscally responsible manner in accordance with the Company’s budget + Responsible for the employment of qualified palliative care personnel and the provision of palliative care services and the delegation and coordination of branch personnel evaluations + Establish and maintain standards of high-quality care and customer service in compliance with federal and state regulations and guidelines + Assesses callers’ symptoms and needs and advises in basic treatment. Provides education or support to patient’s/families/caregivers + Collaborates with Nurse Practitioner, PCP, and/ or Medical Director to address patient needs **About You** + Bachelor’s Degree in Business Administration or related field; or equivalent experience and knowledge in Health Care Operations required. + Master’s degree in business or related field preferred. + Minimum of 2 years health care administration/operations management required. + Two or more years’ experience in home care or hospice required (if also functioning as the Clinical Nursing Supervisor for the office location). Experience could also be asClinical Director, Hospice Director, Director of Nursing (DON), RN Administrator, Executive Director. + Prior experience with budgetary responsibilities including budget development and monitoring required. + Understanding of Medicare/Medicaid, Commercial insurance billing and reimbursement, and value-based care. + Must have and maintain reliable transportation to be used for work. Must have and maintain current automobile insurance and valid driver’s license **We Offer** + Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO + Opportunity to participate in a Fleet Program + Competitive Salaries + Mileage Reimbursement + Professional growth and development opportunities **Legalese** + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace ReqID: 2025-117530 Category: Operations Position Type: Full-Time Company: Empatia Type of Service: Palliative Care Only