Description Robert Half is hiring a permanent Director of Caregiver Services for a client of ours in the home health industry. The Director of Caregiver Services is a key leadership role and will be responsible for overseeing the recruitment, training, retention, and overall management of caregivers. This individual ensures the highest standards of care are provided to clients while fostering a supportive and engaging environment for caregiving staff. The ideal candidate will have a deep understanding of home healthcare operations, strong leadership skills, and a passion for improving the lives of clients and caregivers alike. Key Responsibilities: Caregiver Recruitment and Retention: + Develop and implement strategies to attract and retain top-quality caregivers. + Foster relationships with schools, community organizations, and industry groups to build a robust pipeline of talent. + Monitor and improve caregiver satisfaction and engagement through regular feedback and support initiatives. Training and Development: + Design, implement, and oversee comprehensive training programs for new and existing caregivers, focusing on skills development, compliance, and client care. + Ensure caregivers meet all state and federal requirements, including certifications and continuing education. + Create career development pathways to promote professional growth and advancement within the organization. Operational Leadership: + Collaborate with other departments to align caregiver operations with company goals and client needs. + Develop and maintain policies and procedures to ensure consistency, quality, and compliance across caregiver services. + Manage caregiver scheduling and assignments, ensuring optimal coverage and workload distribution. Client and Family Relations: + Act as a liaison between caregivers, clients, and their families to address concerns and ensure satisfaction with services provided. + Work closely with case managers to match caregivers with clients based on skills, preferences, and needs. Performance and Quality Management: + Monitor and evaluate caregiver performance, providing constructive feedback and recognition for exceptional work. + Implement quality assurance programs to maintain high standards of care and compliance. + Use data analytics to assess trends, identify areas for improvement, and drive strategic initiatives. Requirements Bachelor’s degree in healthcare administration, social work, or a related field (Master’s degree preferred). Minimum of 5-7 years of experience in home healthcare or a related industry, with at least 3 years in a leadership role. In-depth knowledge of caregiver operations, compliance requirements, and best practices. Exceptional leadership, communication, and interpersonal skills. Strong problem-solving and decision-making abilities. Proficiency in caregiver management software and Microsoft Office Suite. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .