About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.

About the Role

The Director of Catering and Conference Planning will oversee all aspects of a profit and service driven Events department while personally prospecting, selling, planning and servicing corporate and social business.

Responsibilities

Supervision and overall responsibility of the Catering function including maintaining and monitoring the accuracy and effectiveness of all written communication from Event Planning and Event Administrative Assistants. These procedures include but are not limited to: Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Report, and Delphi Input Standards.Actively prospect and solicit, develop, and maintain local corporate catering accounts through telephone, personal sales calls, trade shows, and on-site entertainment. Finalize the requirements of personally booked catering events while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events.Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel.Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning Event Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Menu Tastings and Planning Site Visits.Conduct performance evaluations and mentor for Event Planning, Event Sales Managers and Events Administrative Assistant. In addition, recommend the hiring, terminating, or disciplining of any Event Sales and Event Planning employees. 

Preferred Qualifications and Skills　

Excellent reading, writing and oral proficiency in the English language.Able to motivate and train employees to sell.Excellent selling and interpersonal skills.3 - 5 years catering sales experience, conference services and related food and beverage experience required.High level of creativity.Experience with forecasts and budgeting.

Benefits Four Season Employees Enjoy

Competitive Employee Health, Basic Dental and Vision Insurance Complimentary Rooms Nights at Four Seasons Exclusive discount and travel programs with Four SeasonsVacation, Sick and Holiday PayPaid Parental Leave 401k plan with match Energizing Employee Culture where you are encouraged to be your true self!Comprehensive learning and development programs to help you master your craft.Inclusive and diverse employee engagement events all year-round.And so much more!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf