Director of Communications
Glaxosmithkline
Site Name: Mississauga Milverton Drive Posted Date: Mar 7 2025 Location: Mississauga, Ontario Hybrid: 3 days/week onsite Department: Corporate Communications Reports To: VP, Communications, Government Affairs & Market Access Job Purpose: At GSK, we’re on a mission to improve the lives of billions by uniting science, technology, and talent. We believe in doing what’s right, and we’re looking for a dynamic and visionary Communications Director to help us amplify our impact. In this role, you’ll lead a passionate team, shape our company’s reputation, and craft communication strategies that resonate across the healthcare industry. If you're a strategic leader with a passion for storytelling and building meaningful connections, join us in shaping the future of global healthcare, both inside and outside the organization. Let’s make a difference together Details (Your Responsibilities): This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following… Department Oversight Lead, mentor, and inspire a team of communications and linguistics professionals, fostering a collaborative, high performing environment that encourages ownership, curiosity and solutions-focus. Supervise the management of budgets allocated for linguistics, corporate reputation, media and communication strategies and tactics, ensuring cost-effective deployment of resources while maintaining impactful execution. Corporate Reputation & Executive Counsel Lead the identification and prioritization of proactive media outreach and PR opportunities that align with the organization’s corporate reputation objectives and strategic business priorities. Oversee the development of integrated communication campaigns across multiple channels, ensuring consistency in messaging and alignment with broader organizational goals. Provide senior-level counsel to the Leadership Team, guiding the strategic direction of both internal and external communication initiatives to ensure alignment with company values and corporate reputation goals. Oversee the development and implementation of communication strategies that equip leadership to articulate and embed the company’s narrative both internally and externally. Market Access & Policy Communications Design and implement communication strategies in collaboration with government affairs and market access teams to support market access objectives and policy initiatives. Direct the development of media strategies to ensure effective communication of key policy messages. Ensure effective and consistent communication strategies for therapeutic area and customer-facing employees, promoting transparency, open dialogue, and alignment with the company’s messaging. Disease/Product Communications Execute and oversee high-level strategic initiatives, including national and regional product launch communications, post-market approval communications, and disease awareness campaigns. Guide communication strategies designed to build brand equity, raise awareness, and deliver consistent messaging to diverse audiences, including customers, consumers, and employees. Employee-Centric Communications Guide internal communication strategies that foster employee engagement, particularly during periods of organizational change and transformation. Crisis and Issues Management Provide counsel and support for effective issues management, ensuring that company positions are clearly communicated during times of crisis or reputational risk. Act as a key advisor on messaging during critical moments, while ensuring that company spokespeople are aligned and well-prepared. Stakeholder Engagement & Industry Trends Drive efforts to actively listen to and engage key internal and external stakeholders, gathering insights to inform the development of communication strategies. Ensure tailored communication plans that resonate across different channels, ensuring alignment with stakeholder needs, including patients, healthcare professionals, payors, and other key groups. Maintain oversight of industry trends, regulatory changes, and the evolving political environment, using this knowledge to inform communication strategies and ensure alignment with market dynamics. Why you? Basic Qualifications: Min. 10 years experience in communications, public relations and media relations (Proactive and issues management), with at least 5 years in a leadership role with demonstrated people-management experience, preferably in the pharmaceutical or healthcare sector. Degree in journalism or Public Relations/Communications required / or combination of education and experience in the communication and healthcare media field Track record of strong interactions with media across channels Strong understanding of the pharmaceutical industry, regulatory environment, and healthcare communication standards in Canada. Demonstrated capability to operate in a fast paced, multi-priority and changing environment to deliver strategic projects on time and within budget Skills: Exceptional written and verbal communication skills. Proven ability to lead and inspire a communications team. Crisis communication expertise, particularly in highly regulated environments. Strong relationship-building skills with media, internal teams, and external stakeholders. Experience with digital and social media strategies; multi-channel, social and digital communications experience within a regulated industry; firm grasp of social media tools and platforms including LinkedIn and X (formerly Twitter) Excellence in core communications competencies such as: Audience Understanding, Purposeful Writing, Oral Communications/Listening, Communication Planning/Measurement, Internal Communications, External Communications, Executive Counsel, Stakeholder Mapping, Project Management, Creating Communications Demonstrated success and growing excellence in Communications Advisor/Coach, Stakeholder Management, External Perspective, Strategic Thinking/Vision, Negotiation and Outcomes Focus Issues management experience within a regulated industry (and through a matrix organization) Fluent in English; bilingualism (English/French) is an asset. #LI-GSK #LI-HYBRID Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GSK is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals to apply to our career opportunities. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at canada-recruitment@gsk.com. Please do not send resumes to this e-mail and instead apply through the online application process of this posting. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
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