USA
11 days ago
Director of Customer Success

Valsoft Corporation acquires and grows vertical market software businesses that provide mission-critical solutions across a wide range of industries. Headquartered in Montreal, Canada, Valsoft is part of the larger Valnet and Aspire Software families, backed by a unique buy-and-hold philosophy that allows acquired companies to focus on long-term growth rather than short-term exits.

We empower our companies with the resources, expertise, and autonomy to thrive—while preserving their entrepreneurial spirit and deep industry knowledge. Joining a Valsoft company means becoming part of a global network of software professionals passionate about innovation, operational excellence, and customer success.

As the Director of Customer Success & Revenue, you will own the full lifecycle of our customer relationships — from onboarding and adoption to renewal and expansion. You’ll lead the Customer Success, Account Management, and Professional Services teams while partnering closely with Sales and Product to maximize customer value, reduce churn, and grow revenue. This is a highly visible, cross-functional leadership role that blends operational excellence with strategic growth.

As the Director of Customer Success & Revenue, you will own the full lifecycle of our customer relationships — from onboarding and adoption to renewal and expansion. You’ll lead the Customer Success, Account Management, and Professional Services teams while partnering closely with Sales and Product to maximize customer value, reduce churn, and grow revenue. This is a highly visible, cross-functional leadership role that blends operational excellence with strategic growth.

Key Responsibilities:

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