**Company Description:** InEight is a leader in construction project controls software, empowering over 850 companies taking on challenging projects in industries including construction and engineering; transportation infrastructure; mining; water; power and renewables; and oil, gas and chemical. Uniquely suited to capital construction and other complex work, our integrated modular software manages projects with over $1 trillion globally. Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America's largest and most respected construction and engineering organizations. InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success. We offer our fulltime employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off. **Position Summary: Director of Services Delivery – InEight Document** The Director of Services Delivery for InEight Document will lead the delivery of document management services and solutions to clients in the construction industry. This senior leadership role involves overseeing the implementation, optimization, and ongoing support of InEight Document, document management solution, ensuring customer satisfaction, and fostering long-term relationships. The Director will also be responsible for managing teams across multiple time zones, ensuring project deliverables are met on time and within budget while maintaining a high level of quality and service excellence. Reports to: Vice president Global Project Delivery Position is remote – United States **Key Responsibilities:** + **Oversee Document Management Implementations:** Oversee implementations of the InEight Document management solution tailored to the construction industry, ensuring alignment with business processes and customer needs. + **Delivery:** Manage and support the delivery of InEight Document, InEight’s document management software, ensuring all aspects of the project lifecycle are completed on time, on budget, and to the customer’s satisfaction. + **Team Leadership:** Supervise and mentor cross-functional teams, providing leadership and guidance across different time zones to ensure collaboration, productivity, and quality. + **Business Process Expertise:** Utilize in-depth knowledge of construction industry project document control processes to advise clients and team members on best practices and improvements that can be made with document management software solutions. + **Achieve Department Goals:** Support and achieve department initiatives, contributing to broader organizational goals, driving strategic objectives, and promoting operational efficiency. + **Internal Stakeholder Communication and Coordination:** Work across internal teams, ensuring clear communication regarding project delivery goals, customer timelines, deliverables, and support. + **Continuous Improvement:** Champion the continuous improvement of services, ensuring best practices are followed, and evolving the service delivery model in line with customer needs and industry trends. **Qualifications:** + **Experience:** Minimum of 5 years of hands-on experience working with document management software solutions such as InEight Document, Teambinder, or similar such as Aconex. + **Industry Expertise:** Strong understanding of document management and control processes within the construction industry. + **Leadership & Management:** Proven ability to lead and manage cross-functional teams, including those operating in different time zones. + **Customer-Focused:** A deep commitment to customer success, with experience managing relationships and ensuring customer satisfaction and retention. + **Consulting & Software Implementation:** Consulting experience in software implementation, offering strategic guidance to customers on how to maximize their use of document management solutions. + **Communication Skills:** Excellent communication skills, both written and verbal, with the ability to influence, negotiate, and manage expectations across different stakeholders. **Desirable Skills:** + Direct experience with InEight Document. + Kiewit document management experience. + Experience with agile project management methodologies. + Strong understanding of construction project workflows and document control best practices. + Ability to manage and resolve complex customer issues to ensure project success. This role provides a strategic leadership opportunity to influence and drive successful document management software solutions within a growing and dynamic market. InEight Inc. is an Equal Opportunity Employer, (EOE) and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. \#InEight #LI-Remote