Position Summary Directs, supervises and coordinates the functions, daily operations and activities of the Emergency Medical Services department.  Selects, develops and guides staff members.  Ensures that customers’ expectations are met.  Develops and monitors department’s budget.  Works to ensure CHC’s mission and Six Sigma goals are met. Minimum Qualifications Work Experience Four years of supervisory or management experience required.
Education Bachelor’s degree or Associates degree (OR) equivalent work experience required.
Certifications/Licensure Licensed Kentucky Paramedic required. Valid Kentucky driver’s license required. Motor vehicle record check required and will be performed annually. Leadership Performance Standards Delivering Results Leads and engages a service line or department(s) closely aligned to Med Center Health’s strategic initiatives and organizational goals. Identifies and recommends initiatives and programs for assigned area(s). Tracks and assesses the effectiveness of programs and practices and assures that goals and targets are met. Staffing and Development Hires, retains, trains and develops employees who have the appropriate level of job knowledge, skill and overall fit to the department and to the organization. Communicates job performance expectations and provides performance feedback that facilitates development. Actively addresses employee performance concerns through conflict-resolution and delivers progressive employee counseling actions appropriate to Med Center Health policies and procedures. Cultivating a Strong Workplace Actively champions employee engagement. Is well aware of employee morale and intervenes appropriately to maintain high levels of employee morale and engagement. Fosters a team atmosphere and facilitates open communications to support Med Center Health’s mission, vision and values. Encourages teamwork among direct reports; facilitates resolution of team conflicts and promotes respect between all team members and across the organization. Financial Performance Directs the department(s) financial performance and operational budget. Analyzes costs, develops programs to assure compliance with budgetary constraints and provides justifications for budget variances. Plans for the ongoing and future capital needs of the department with necessary analysis and documentation. Job Specific Performance Standards The duties listed below are a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned, and specific functions may change from time to time.
  Develops and monitors the regulatory compliance of the Emergency Medical Services department. In collaboration with the Medical Director, ensures that policies and practices are sound and followed consistently. Implements and organizes changes when new or revised regulatory compliance items impact operations. Develops, analyzes, and promotes new departmental projects in a well-planned, organized manner. Assigns projects and special tasks and maintains schedule for their completion. Acts as liaison and resource person, providing communication to the community and other emergency services and expertise for EMS issues to hospital departments, the medical staff, committees and the Board of Directors. Provides data and analysis of EMS operations to key stakeholders and hospital administrators. Operates company vehicle.  Adheres to driving laws and regulations and assures safe operation of vehicle.  Conducts general maintenance checks on company vehicle.  Reports maintenance issues.  Maintains record of maintenance checks.