Description Are you a people person who thrives in a fast-paced, professional environment? Do you have a knack for creating exceptional first impressions and delivering world-class customer service? If so, one of our clients in commercial real estate services, is looking for you to be the face of their organization! We are in search of a dedicated and polished Director of First Impressions to serve as the welcoming presence of a company in Baltimore. You’ll be the first point of contact for clients, visitors, and partners, and play a critical role in shaping the experience. What You'll Do? + Greet and Welcome: Warmly greet all visitors, clients, and employees, ensuring they feel valued and appreciated from the moment they walk through our doors. + Phone Management: Answer and direct all inbound calls with professionalism, ensuring inquiries are routed promptly and accurately. + Office Coordination: Maintain a well-organized front desk and lobby area and support as needed with scheduling, signage, and meeting communications. + Visitor Support: Assist visitors with sign-ins, meeting schedules, and office navigation, ensuring seamless transitions. + Administrative Assistance: Provide light administrative support to internal teams, including calendar management, ordering office supplies, and distributing mail. + Company Ambassador: Help promote the company’s values, uphold a professional image, and foster positive first impressions for clients and guests. Requirements What We're Looking For? We’re searching for someone who embodies warmth, professionalism, and efficiency. Qualifications include: + Experience: 2–3 years in a receptionist, office coordinator, or customer-facing role (experience in real estate or professional services industries is a plus). + Skills: Strong communication skills, both verbal and written, with an ability to interact confidently at all organizational levels. + Personality: Energetic, approachable, and highly organized with a positive, can-do attitude. + Technology Proficiency: Comfort working with phone systems, scheduling software, and Microsoft Office (e.g., Word, Excel, Outlook). + Problem-Solving Ability: Quick thinking and resourceful in addressing visitor or client needs. + Attention to Detail: A meticulous eye for creating a polished and professional environment. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .