Director of Food & Beverage
Hyatt
**Description:**
**SUMMARY:**
At Hyatt, we believe our guests select us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met—they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting journeys in the hospitality industry.
The Director of Food & Beverage functions as the strategic business leader of the property’s food and beverage operation, including Restaurants, Bars, Room Service and Banquets/Events. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. Oversees the all F&B operations are carried out professionally, to standards and at the highest level of service within the hotel operated by Hyatt.
**Key Duties & Responsibilities:**
+ Oversee daily food and beverage operations across all dining venues, ensuring quality, efficiency and exceptional service
+ Responsible for short- and long-term planning and the management of the Food and Beverage operations in the front and back of the house
+ Prepare and manage the food and beverage budget, optimizing and generating revenue and controlling costs while maintaining high standards.
+ Develop strategies to enhance guest engagement and satisfaction, including special events, tastings, and culinary demonstrations.
+ Participate in total hotel management as a member of the Leadership Committee
+ Develop, recommend & implement and maintain F&B sales/marketing programs.
+ Direct and oversee development of colleagues.
+ Hire, train, empower, coach and counsel and performance reviews
+ Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
+ Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
+ Exercise quality control for both food and beverage
+ Maintaining Hyatt standards of service and ensure their implementation
+ Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
+ Maintain communications with corporate team
+ Coach and counsel employees to reflect Hyatt service standards and procedures
**Qualifications:**
**Candidate Profile:**
The ideal candidate for this role is an expatriate with the following criteria:
+ Proven leadership and communication skills.
+ Relevant experience in 5-star luxury hotels or luxury resorts (preferably with Hyatt background).
+ Service oriented style with professional presentations skills.
+ Excellent problem-solving abilities.
+ Must have excellent organizational, interpersonal and administrative skills.
+ Knowledgeable of F&B operations and industry trends.
**Primary Location:** ID-Bali-Seminyak
**Organization:** Alila Seminyak
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** SEM000144
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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