Are you ready to lead a dynamic housekeeping team at a landmark property located just moments from the heart of Washington, D.C.? At DoubleTree by Hilton Hotel Washington DC - Crystal City, we’re dedicated to delivering exceptional guest experiences and maintaining the highest standards of cleanliness and service.

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As the Director of Housekeeping, you will oversee a large-scale operation, including a unionized team, ensuring seamless operations across our guest rooms, public spaces, and back-of-house areas. Your leadership will drive excellence, inspire the team, and reinforce our commitment to creating memorable stays for every guest.

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What will I be doing?

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As a Director of Housekeeping, you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nEnsure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards\nLead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation\nMonitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward\nRecruit, interview and train team members\nEnsure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations\nParticipate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments\n\n

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What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

\n\nMedical Insurance Coverage – for you and your family  \nMental health resources including Employee Assistance Program\nBest-in-Class Paid Time Off (PTO) \nGo Hilton travel program: 100 nights of discounted travel\nParental leave to support new parents\n401K plan and company match to help save for your retirement\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount \nDebt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*\nCareer growth and development \nRecognition and rewards programs\n\n