Director of HR

Department: Human Resources & Training

Employment Type: Permanent - Full Time

Location: Congo - Brazzaville

DescriptionThe HR Director supports the General Director in all decision relating to strategic, organisational, and operational people matters for a luxury hotel property. The role helps to drive organisational performance on the objectives of Quality (through effective recruitment, development, and engagement of capable and motivated team members), Performance (through robust performance management, reward and recognition), and Compliance (through compliant and efficient HR Operations, policies & procedures). 

Key Responsibilities\nAs a Business Partner to the hotel's General Director and trusted advisor to the management team, support the delivery of the ambitious business objectives of the hotel by locally delivering the strategic HR agenda focused on attracting, developing, engaging, and retaining talent, ensuring effective performance management, supporting organizational design and workforce planning, and ensuring efficient and compliant HR operations.\n\nSupport and coach the leadership team in any organizational and people topics, to help them achieve their guest service and business objectives. \nMaintain and develop a strong employer brand in the local market and beyond, implement effective and innovative search and selection for senior as well as volume recruitment through a variety of sources, as well as an effective onboarding process.\nDrive strong colleague engagement through employee communication and creative activities and events, and ensure proactive follow up on engagement survey results and ongoing feedback, handle staff grievance issues proactively\nUnderstand the competitive positioning of the hotel as an employer in the market and create appropriate compensation & benefits structures based on market and internal benchmarking\nPlan and implement an annual budget and manning guide, following up closely on personnel costs, and preparing local management reporting as well as corporate reports\nEnsures that corporate and local policies & procedures are communicated and implemented. \nEnsure an efficient and compliant HR administration according to Kempinski standards and local requirements, including supervision of internal and external payroll services. \nEnsure compliance with local labour and immigration law and handle any legal issues including staff disciplinary actions.\nEffectively lead the HR team including recruiting, HR administration, and staff accommodation functions\nImplement global performance management and talent management and succession planning processes, and follow up on the development and mobility of internal talent, including effective management of promotions, transfers, cross-trainings and task force assignments\nProject manage the roll-out of new global initiatives at the hotel and contribute to the design and implementation of new tools, e.g. HR information systems \n
Additional responsibilities and tasks can be added at any time according to the needs of the business. 


Job Requirements
EDUCATION\nRelevant university degree, e.g. in law, business administration, economics, HR management \nA Master’s degree and/or a relevant professional accreditation would be a plus\n
\nEXPERIENCE:                                      \nAt least 8 years’ experience in HR management roles in the (luxury) hospitality industry, with at least 4 years of leadership of HR teams in an organisation of a similar size\nSignificant working experience in the Republic of Congo\n
\nLANGUAGE:     \n\nFrench: Proficiency in oral and written French\n\nEnglish: At least very good understanding and good working knowledge of spoken and written English \nOther languages would be a plus. \n 
FUNCTIONAL COMPETENCIES:

HR professional with a proven ability to successfully manage efficient and compliant HR operations including HR administration & payroll, and where applicable, staff facilities (such as accommodation)
Ability to implement robust processes for recruiting, identifying and developing talent, managing performance, and delivering an engaging employee experience

Ability to deliver a strategic HR agenda based on business objectives and competitive positioning
HR advisory capacity for senior Directors in matters relating to their teams and organisation
Experience with budget and workforce planning
Understanding of local labour and immigration law and local policies, regulations, and market practices
Computer literacy (Excel/Power Point/Word), ideally including experience with HR information systems (Oracle, Successfactors)

                                                           
PERSONAL COMPETENCIES:

Leadership skills, as a functional leader for HR and as member of the ExCom group engaging with all Directors and staff and having a strong impact on organisational culture
Strong planning and organisational skills
Effective communication and listening as well as counselling skills
Ability to engage, influence, and build relationships with a variety of internal and external stakeholders
Role model for integrity ensuring fair and transparent processes at all times and inspiring trust
Where there is a multicultural team: working effectively in a diverse cultural environment (ideally having lived on different continents)
Ability to deal with ambiguity and diplomacy
Problem-solving and analytical decision making ability and results focus
Passion for hotel operations and identification with the brand’s core values as a luxury services provider