**Director of Human Resources** **Job Details** **Job Location** Headquarters - Long Island City, NY **Position Type** Full Time **Education Level** Graduate Degree **Salary Range** $125,000.00 - $150,000.00 Salary **Travel Percentage** Up to 25% **Job Shift** Morning **Job Category** Human Resources **Description** **SUMMARY:** The Human Resource Director will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource department, ensuring legal compliance and implementation of the organization's mission and talent strategy. **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties and responsibilities may be assigned. **Core Responsibilities** + Provides vision, leadership, planning, project coordination and management for the development of a cost-effective department while concurrently facilitating efficient operations to meet current and future business needs within the organization. + Ensures continuity and successful delivery of functional services to users throughout the organization. + Analyzes and directs all function-related activities within the scope of the HRIS. + Fosters and maintains positive relationships with HR constituents and customer base; serves as an interface between internal/external customers and functional team members to ensure effective definition of and delivery of HRIS/payroll applications. + Provides overall prioritization of work assignments and management of functional team resources and their activities. + Promotes proactive approaches using the company's HRIS to solve business needs/problems, while also enhancing the understanding and acceptance of the HRIS capabilities. + Negotiates priorities and support requirements with the IT department for functional staff at the field locations and others as appropriate based on business and software/hardware needs. + Builds and maintains a strong functional team through effective recruiting, training, coaching, team building and succession planning. + Establishes procedures to ensure all internal customers are assisted appropriately and in a timely manner. + Participates in the preparation of staff development plans for each functional associate. Assesses the skills and skill levels necessary to achieve work objectives. + Maintains awareness of vendor plans and the potential impact of those plans on current and future functionality. + Oversee organization benefit plans. + Performs other related duties as assigned. **COMPETENCIES (KSAs)** + Leadership + Initiative + Ethical Practices + Judgment + Relationship Management + Emotional Intelligence + Professional Boundaries + Global and Cultural Awareness + Critical Evaluation + Problem Solving + Decision Making + Communication + Teamwork + Crisis Management + Technical Capacity **Qualifications** **REQUIRED EDUCATION** + A minimum of 8 years of human resource, HRIS or related experience with three to five years' supervisory experience. + A bachelor's degree in business administration or human resources, or equivalent experience preferred. **REQUIRED LICENSE/CERTIFICATIONS** + PHR or SHRM Certified Professional (SHRM-CP) or SPHR or SHRM Senior Certified Professional (SHRM-SCP) credential preferred. **REQUIRED EXPERIENCE** + Excellent verbal and written communication skills. + Excellent interpersonal and customer service skills. + Excellent organizational skills and attention to detail. + Thorough understanding of human resource principles, practices, and procedures. + Experienced in service center related technologies. + Excellent time management skills with a proven ability to meet deadlines. + Strong analytical and problem-solving skills. + Strong supervisory and leadership skills. + Ability to function well in a high-paced and at times stressful environment. + Proficient with Microsoft Office Suite or related software. **WORK ENVIRONMENT** + This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. **PHYSICAL DEMANDS** _The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities._ + Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. + Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 30 pounds. Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf to learn more.