Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement

Additional Benefits:

Career Growth Opportunities Culturally Diverse population Student Loan Forgiveness Eligibility Clinical Licensing Support

Job Title: Director of Information Technology

Work Location: Springfield, MA

 

*Bilingual Candidates Encouraged to Apply 

*EOE M/F/D/V

*Union/Non-Union

 

Job Summary:

The Director of Information Technology plays a pivotal role in shaping our IT strategy, overseeing vendor relationships, and managing assigned internal IT staff. Planning, organizing, directing, evaluating, and administering the agency's technological assets, relationships, and systems to optimize performance, user experience, integration, security, and efficiency. You will collaborate with the CIO to drive technology initiatives across the agency. This role is crucial in ensuring Gándara’s seamless operation and IT needs.

Duties and Responsibilities:

Oversees relationships with third-party Managed Service Providers (MSPs) and other technology vendors. Ensures vendor performance is meeting or exceeding agreed-upon service levels and negotiate contracts to optimize value. Implements and maintains robust IT security measures and ensure compliance with industry standards. Protect the company's data and assets from cyber threats. Oversees IT projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. Collaborates with cross-functional teams to achieve project objectives. Identifies and mitigates IT-related risks that could impact the agency's operations. Develops and implement disaster recovery and business continuity plans. Work with CIO to keep Policy and Procedure documentation up to date. Led IT department operations and projects and managed end-to-end IT services. Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, phone systems, hardware, software, and peripherals. Develop and manage detailed launch plans, including roles, responsibilities, and milestones. Provide subject matter expertise in Office 365 and Microsoft Azure with an emphasis on security (Advanced Threat Protection (ATP) policies for Office 365, Azure AD Identity Protection, Conditional Access (CA), Azure Information Protection, and Office365. The focus will be on O365/Azure AD cloud infrastructure, configuration management, and security to leverage corporate identity, network connectivity, and device type to improve employee productivity. Administer and support Office 365 suite configurations, policies and analyze, troubleshoot, and deliver Microsoft Cloud solutions on Azure and Office 365 platforms. Service Health monitoring using Office 365 console and actively respond based on system alerts and notification.

Minimum Qualifications:

3+ years of management level or higher experience Experience and knowledge of Office 365/Azure AD architecture and administration's best practice recommendations with a strong understanding of Information Security, Legal, and regulatory/compliance controls required for cloud environments. Subject matter expertise in Office 365 and Microsoft Azure with an emphasis on security (Advanced Threat Protection (ATP) policies for Office 365, Azure AD Identity Protection, Conditional Access (CA), Azure Information Protection, and Office365 Message Encryption), architectural design, migration management and support of large-scale implementations In-depth knowledge of Authorization & Authentication in Microsoft hybrid environment and experience with Azure AD including Single Sign On (SSO) and Multi-Factor Authentication (MFA) 3 + years of experience in Azure and O365 services, including Exchange Online, Azure Security and Compliance, and Intune. Experience working with Microsoft Windows Server OS (2016, 2019, 2022) Knowledge of Azure and O365 application and infrastructure architecture Practical and in-depth understanding of networking principles Experience using PowerShell to manage, configure, and troubleshoot Windows servers and Microsoft 365 environments.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training